“Very satisfied. A good product that was good quality and value for the money. Service and communication was excellent. I would shop with Bax again and also recommend to other muso's. Unlikely to need returns process but plenty of helpful info. regarding same.”
“As a long standing customer I have had nothing but excellent service from BAX. Keen prices, prompt delivery and product advice over the phone when needed.”
“Doubt they will publish this, but here goes,
Ordered on April 30th
Email received saying dispatched May 1
Today is May 7, no package has arrived, but they have asked me to review the product, that hasnt arrived, so here is my review
AVOID THIS COMPANY AT ALL COSTS, WHEN I PHONED TO SEE WHERE MY ITEM WAS, I GOT TOLD THEY DONT KNOW AND SHOULD BE WITH ME ON WED MAY 3, OR THURSDAY MAY 4 BUT AT LATEST BY FRI MAY 5TH
NOPE NOTHING
TRYING TO GET MY MONEY BACK HAS BEEN A NIGHTMARE, STILL WAITING
NEVER EVER ORDER FROM HERE”
“Solid. The delivery was 2 days late but the actually product is more padded/ sturdier than I thought which is Good. The case fits my huge dgx 670 digital piano with spare room. I'd say it's worth the money for sure.”
“The guitar is well made. I have always wanted a Les Paul but could never afford one. This is a good copy and at 72 years old is a nice add to my 8 other guitars.
The gig bag is just right for guitar.
The packaging was excellent and undamaged plus gig bag was laid flat and not folded like others I've obtained.
Thank you.”
“I have returned the item. Bax Music has kept the item I paid for and communication stopped. They don't reply to email, contact section on their weyis down. Basically I was robbed of my money. Complete SCAM.”
“The reason I bought the WP120 parlor guitar was because I had previously purchased a kit telecaster style and I was so happy with the telecaster that I thought I'd check their other built guitars and chose the parlor guitar. The guitar came very quick and I loved it straight away... It has a very nice sound more akin to a much more expensive guitar my only gripe was the neck had a backbow and made it quite difficult to play around the middle of the fretboard, I was a bit scared at first to adjust the truss rod but when I did the guitar now plays beautiful and it's such a nice guitar to play now. For 78 pound this guitar is amazing and all wood bone nut and bridge you just can't get a guitar of this quality for that price. I will definitely buy from bax music again... Maybe a banjo😉”
“great service as usual , another top quality guitar. I have been using Bax Music for a few years now and they have never let me down . fair price ,for great quality products .”
“My first ever purchase with Bax Music . Ordered on line , easy transaction . Purchased
a cd flight case , great quality , great price will be happy to purchase from Bax again .”
“I have purchased a couple of guitars and accessories from Bax Music and would have given 5 stars on every occasion. I have only given 4 stars for this purchase of guitar case as there is very small flaw on case but not very noticeable.
My own experiences with Bax have been very good and I will continue to buy from them.”
“There are many reviews of this guitar so I'll only say absolutely wonderful at any price point.
Bax Music. Excellent. Great communication and very fast delivery and of course the price. The lowest price I could find in the UK. I certainly will check out this company first
For any future purchases of gear.”
“Ordered online - terrific guitar for the price. Delivery a couple of days later than quoted but I was informed that this was a possibility. Overall a satisfactory experience.”
“The keyboard I purchased arrived on the day specified and was in excellent condition due to the high standard of packaging.
I was pleasantly surprised by the quality of the product considering the price I paid.
Well done”
