Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,948 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,948 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My partner has coeliac disease so finds it difficult to find a variety of beers; so when I found your website I was excited to order some beers he hasn’t had before. It is the first time I have used you and was happy with how easy it was to order. The communication via email about my order and the delivery has really impressed me but I was disappointed the order was wrong when I received a beer containing wheat. I emailed you straight and heard back straight away, I was told to have the incorrect beer myself and received the correct one the next day. Very happy with the service and how the error was dealt with. Will be using again and told to other coeliac's how good the website is for GF beer! Thanks again”

Helpful Report

Posted 9 years ago

“Great beer at competitive rates. Disappointed with the packaging which was a tad over the top (whilst it did make me laugh at remembering my grandparents stuffing such polystyrene into the loft for insulation). I did write to ask if they'd observed delivery methods of wine merchants who don't go so overboard and they told me they'd just changed their packaging, so I will give them another go, otherwise I'll just be back to my local off licence.”

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Posted 9 years ago

“Great selection, fast delivery. Could improve a little of email communication but recommended all the same”

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Posted 9 years ago

“Great beer. Unfortunately, very poor delivery service through parcel force.”

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Posted 9 years ago

“You have the best beer selection of any website but the worst pricing structure for delivery. £7 regardless of quantity is not good enough when Beer Hawk have a much fairer system.”

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Posted 9 years ago

Beer Merchants is rated 4.7 based on 3,948 reviews