Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.66

4.7 Rating 3,862 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service, arrived within a couple of days. Only issue I had was the website is not very easy to navigate.”

Helpful Report

Posted 8 years ago

“Great selection, keen prices, good amount of stock, quick delivery. I'm very happy. Just taking off one star, as you need to use more recyclable packaging - I appreciate I'd ordered glass items, but there is no need these days for vast amounts of polystyrene beans.”

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Posted 8 years ago

“Prompt and efficient”

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Posted 8 years ago

“Good choice of some otherwise hard-to-find beers. Excellent prices and service slightly let-down by the late delivery by ParcelForce”

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Posted 8 years ago

“best prices, best stock, good delivery”

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Posted 8 years ago

“very quick service goods arrived in good order and as ordered , nice range of product”

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Posted 8 years ago

“Good beer and decent delivery time.”

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Posted 8 years ago

“Had a slight problem with the Beer Merchants website ordering system with regard to the lack of a confirmatory e-mail of my order, which forced me to contact them with an enquiry. However once this was quickly sorted out the order was confirmed and the package arrived the next day without further problems. Hence, thanks to the efficient way they dealt with my problem and the speed of delivery, I would definitely use them again.”

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Posted 8 years ago

“Rated a 4, but the selection can be hit or miss. They have some really good selection at times, but it is not consistent. Also, they seem to have a lot of IPAs that are well past their prime and it's always disappointing to receive those after paying some fairly high shipping costs. IPAs older than 5-6 months should be discounted.”

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Posted 8 years ago

“Selection of beers excellent. My only gripe is slowish delivery in view of high delivery charge. Delivery charge is £6.95. This is on the high side by comparison with other online companies, so it is reasonable to expect quick delivery. My order actually took four days to arrive - not overlong, but for £6.95 would expect quicker than this.”

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Posted 8 years ago

“Good for Belgian beers, and quick delivery etc., but website is annoying because it shows you a picture of every bottle, and as we have pretty poor broad band this takes ages. A written list would do for me, and be much quicker. Also its great that you can recall your previous order to re-order, but not very good when the site just says 'out of stock' without telling you which beer is out of stock - in fact so frustrating that I have given up trying to re-order, which is a shame.”

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Posted 8 years ago

“Great selection, good delivery and well priced.”

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Posted 8 years ago

“Excellent beers, could have been packaged a little better for expensive beers. But all arrived well & next day delivery!”

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Posted 8 years ago

“Great website, easy to use and liked the recommendations / comparisons so I could buy new stuff knowing it would be enjoyed. Quick delivery, packed well. Apparently all tasted great so can't fault. If I was being picky I'd ask, especially near Christmas, for the option to remove the 'beer merchants' writing all over the box - kind of gives away what the gift is, before it's been opened.”

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Posted 8 years ago

“Used twice now very good service. Delivery was swift and bottles well packaged in”

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Posted 8 years ago

“Great speedy service, quick response, very happy with the beers. There was one beer that the label was half ripped off for, which would of been issue if was purchased for a present.”

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Posted 8 years ago

“It was a shame our order was wrong - two beers incorrect and then when you sent the 'correct' beers, one of those was wrong! Otherwise happy with speed of initial delivery.”

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Posted 8 years ago

“Very efficient processing of order of beers to France. Extremely helpful.”

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Posted 8 years ago

“Beer all arrived safely, however the glass included had a broken base. This was disappointing”

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Posted 8 years ago

“Hi there! I'd like to thank Beer Merchants for their speedy delivery service. You did however, forget to pack one bottle on the order. That wasn't a problem, as you managed to deliver the missing beer the NEXT day! The only downside was receiving the x1 bottle in a huge x12 bottle cardboard box...seemed a bit wasteful?! Thanks again though - will be ordering more in the future! X”

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Posted 8 years ago

Beer Merchants is rated 4.7 based on 3,862 reviews