Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service as always! Douglas was super helpful and efficient! Thank you!”

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Posted 4 years ago

“Great and friendly service, cheers Douglas!”

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Posted 4 years ago

“Good beer - definitely a premium product by the taste and quality of the design. Nice variety too Great customer service by Douglas Cheers!”

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Posted 4 years ago

“Great service, loved that you can tailor the beers to what you like! Always delivered on time every month with a great selection.”

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Posted 4 years ago

“Quick and friendly service”

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Posted 4 years ago

“I have always found the Beer52 crew incredible helpful and a pleasure to deal with & Douglas is no exception. Terrific company, terrific serve and fab beer to boot!”

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Posted 4 years ago

“helpful and friendly”

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Posted 4 years ago

“Fast delivery, great products. When I called to cancel Angus customer service and personality was lovely. Great business.”

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Posted 4 years ago

“Quick, Friendly and helpful”

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Posted 4 years ago

“Great quality beer delivery”

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Posted 4 years ago

“Douglas dealt with my query politely and in a timely manor.”

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Posted 4 years ago

“Good experience. Trialled an introductory offer and the beers were very nice indeed. Good selection and website is very accessible. I felt the overall price was a little expensive for a monthly subscription for 8x 330ml beers, but maybe in a post covid-19 world and less uncertainty I would be prepared to give it another go. Cancelling was easy, called the helpline and spoke with Douglas after a short hold time. Douglas was receptive and listened well. He was not pushy and whilst he did suggest a few options to retain me as a customer he did not put any barriers in the way to stop me leaving. Overall a good experience”

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Posted 4 years ago

“Friendly, was able to sort my issue out with minimal fuss!”

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Posted 4 years ago

“Wasn't a huge fan of all the beers, so I cancelled after my first month. Douglas was excellent on the phone; really friendly, no heavy sales pitch, and cancellation was easy. Beer 52 isn't for me, but it seems to be a company with integrity who deliver what they promise and are good people.”

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Posted 4 years ago

“Douglas was very helpful, polite and understanding to my circumstances.”

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Posted 4 years ago

“Helpful, quick & friendly, thank you”

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Posted 4 years ago

“Very understanding of my circumstances and volunteered a great solution without specifically being asked for it. I got the impression that Douglas genuinely had my interests in mind and was not fobbing me off. I have never been disappointed in beer52's telephone customer service, but it has still improved noticeably in the past 18 months.”

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Posted 4 years ago

“Douglas Munro was very helpful and supportive when dealing with my request. Great customer service.”

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Posted 4 years ago

“Phone call with Douglas was friendly, quick and efficient. Good service.”

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Posted 4 years ago

“Douglas was very helpful over the phone. He explained everything I needed to know clearly about my subscription and even had a bit of banter which helps! I won't hesitate to call Beer52 again if I need help.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews