Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was very helpful, discussed my options and didn’t try to oversell to me. Thanks”

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Posted 4 years ago

“Douglas listened to everything I had to say and was super helpful - thank you!”

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Posted 4 years ago

“Friendly and helpful customer service”

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Posted 4 years ago

“Douglas was really pleasant and helpful and brightened my day. He managed to solve my query straight away.”

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Posted 4 years ago

“Helpful and friendly customer service”

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Posted 4 years ago

“Douglas was very professional and helpful in me cancelling my account. Just preference really. Nothing negative to say about Beer52 whatsoever!”

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Posted 4 years ago

“Douglas was friendly and efficient; he made the process simple”

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Posted 4 years ago

“Douglas was friendly and efficient and made the process simple.”

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Posted 4 years ago

“Friendly, quick and efficient. Good lad”

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Posted 4 years ago

“Douglas solved my issues in under 1 minute. Is there a record for Costumer Service? He got it any way!”

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Posted 4 years ago

“Great customer service from Douglas Enjoyed the wide variety of beers and definitely discovered some new favourites. Unfortunately a little too expensive at the moment but I hope to pick up again”

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Posted 4 years ago

“Douglas was a great help with my customer support inquiry. The Beer52 package and subscription is really good and interesting opportunity to try new beers from around the world”

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Posted 4 years ago

“Great customer service from Douglas to assist with my cancellation request. Good beer and will consider the odd pack in the future.”

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Posted 4 years ago

“Douglas Munro on the customer service team was very informal and helpful with his description of the product. The beer itself has been awesome, I save it for when i have people round and have a bit of a tasting session, talking about the different flavours. Good value for money and would highly recommend”

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Posted 4 years ago

“Douglas seemed like a cool dude - helped me cancel my subscription quickly and easily.”

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Posted 4 years ago

“Excellent customer service and offers. Wasn't a big fan of the sour/hazy beers which seem to be prominent in most cases. Would like to see more lagers or pilsner styles added.”

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Posted 4 years ago

“Great customer service by Douglas, I was going to cancel due to current circumstances but i was given the option to pause for a good few months and then review at a later date. The beers and service has been top notch!”

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Posted 4 years ago

“Had a lovely call from Douglas asking about the service and the beer - very friendly and pleasant, and clearly knows and loves the subject. Keep up the good work :)”

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Posted 4 years ago

“Great customer service from Douglas. Very easy to talk to and very helpful! The beers are delicious, too...”

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Posted 4 years ago

“Douglas was very helpful and friendly”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews