Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cancelled one of my two accounts with no problems. Douglas was very efficient.”

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Posted 4 years ago

“Douglas was great at helping me cancel my subscription”

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Posted 4 years ago

“Easy to get hold of and excellent customer service”

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Posted 4 years ago

“Great beer, Great service. Thanks”

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Posted 4 years ago

“Super quick delivery. Great communication before and after delivery. My friends loved the beers. Shame I'm not a beer drinker but the subscription is quite flexible so it's good to have got when one has beer drinkers around. Quick, clear and very helpful customer service to assist with sorting subscription too! Douglas from customer service was on the ball. Thank you Douglas!”

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Posted 4 years ago

“Great service and great beers”

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Posted 4 years ago

“Have very much enjoyed the beers, but decided that monthly boxes were too frequent for us. Douglas was great at helping to cancel the subscription. Many thanks!”

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Posted 4 years ago

“I initially started with a free case and love the beers it’s a great way to find out new beers 👍🏻”

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Posted 4 years ago

“Polite, friendly and personable. Understanding and made the call as easy as possible.”

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Posted 4 years ago

“I started with a free case of beers then was going to cancel. I was then given a great deal to continue and really enjoy receiving the different beers every month and it's cheaper than going to the pub :)”

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Posted 4 years ago

“Called to cancel as I can't afford the cost, Douglas was very helpful with a great offer on a suspended subscription. The beers are great, very happy!”

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Posted 4 years ago

“Perfect during lockdown. Customer service fantastic- short waiting times and helpful staff.”

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Posted 4 years ago

“I called today to cancel my subscription. I had set it up as a birthday present some months ago, but money was getting tight. I spoke to Douglas who was wonderful. He advised me of my earned points, of the possibility of pausing the subscription, and of stretching out the time between deliveries, as well as my option to cancel entirely. I chose to have beer every 2 months and save a fiver off my next order with the points I've earned. I'm glad I called. Big love to Douglas! He's a lean, mean Customer Service Machine.”

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Posted 4 years ago

“I have quite enjoyed the experience and definitely recommend this service to beer enthusiasts.”

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Posted 4 years ago

“The help I got from Douglas was fantastic. He was polite and did everything he could to make my experience a good one when going through my subscription options.”

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Posted 4 years ago

“Excellent customer service, Douglas was really friendly and helpful on the phone! Highly recommend!”

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Posted 4 years ago

“Great service, and Douglas was cheery and helpful on the phone. Even though I was cancelling my subscription, I'd definitely consider signing back up again once my circumstances allow it.”

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Posted 4 years ago

“Douglas was really friendly and helpful on the phone, excellent customer service! Highly recommend!”

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Posted 4 years ago

“Douglas was very helpful and friendly. An excellent representative for the company.”

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Posted 4 years ago

“Excellent customer service. Douglas was super helpful, friendly and very professional! We have recommended so many people to Beer52!”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews