Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to hold a while but apart from that excellent service”

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Posted 4 years ago

“Order was delivered on time, phoned customer service about an issue but was sorted quickly and without fuss.”

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Posted 4 years ago

“Douglas was courteous and helpful”

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Posted 4 years ago

“God selection of beers, nice magazine and nibbles included. Fast reliable service. Unfortunately has to cancel due to financial constraints but Douglus talked me through options in a considerate and understanding manner.”

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Posted 4 years ago

“The cancellation process was very straightforward with no pressure sales attempted.”

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Posted 4 years ago

“Douglas was a lovely chap”

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Posted 4 years ago

“Great selection Beer joint with Great service.”

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Posted 4 years ago

“Douglas was lovely and professional while dealing with my cancellation. No badgering to stay and was happy for a natter aswell :)”

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Posted 4 years ago

“Douglas was very helpful today! Thank you :-)”

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Posted 4 years ago

“Fast delivery and great selection”

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Posted 4 years ago

“Good beer, good service, professional and personable. A pkeasure to deal with.”

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Posted 4 years ago

“Made the process of cancelling very easy.”

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Posted 4 years ago

“Douglas was very professional when I tried to cancel my subscription”

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Posted 4 years ago

“Douglas was really helpful on cancelling my subscription Stress free experience no badgering”

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Posted 4 years ago

“A very helpful customer service call.”

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Posted 4 years ago

“I phoned up to cancel my subscription and spoke with Douglas. He was great. Really helpful and didn't try and badger me to stay. Instead, he offset the points I'd accumulated against this months delivery. I will probably still cancel next month, but just to save some money. However, I wouldn't hesitate to sign up again in the future and have recommended Beer52 to lots of my beer loving friends. The beers are great, as is the customer service.”

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Posted 4 years ago

“Cheers Douglas M for just respecting that i wanted to cancel and didnt try and tirelessly persuade me to stay, ill probably sign up again in the future because of that!”

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Posted 4 years ago

“I am not ready to commit to buying beer long term and rang to cancel my subscription and was pleasantly impressed with the service given by Douglas, very polite and friendly, good experience”

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Posted 4 years ago

“Douglas Munro took my call today and was excellent, he was friendly and professional. He said he would call me back once he had resolved my enquiry and he did. You guys are always so helpful and nice and your beer is exceptional. Thank you...”

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Posted 4 years ago

“Good beer, excellent customer service and offers.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews