Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good customer service! Very helpful and friendly. Agree with other reviews that it would be helpful to have a cancel button on the website.”

Helpful Report

Posted 4 years ago

“Very good service over the phone, Douglas was very helpful. Do wish there was a cancel over the web but can see why there isn’t!”

Helpful Report

Posted 4 years ago

“If you can stand the mental torture of the support line 'hold' music you'll eventually get through to a knowledgeable, helpful & friendly member from customer service”

Helpful Report

Posted 4 years ago

“Very helpful customer service and most interesting selection of beers.”

Helpful Report

Posted 4 years ago

“Great selection of beers, very helpful customer service from Kirsty too.”

Helpful Report

Posted 4 years ago

“Very good beers and great customer service”

Helpful Report

Posted 4 years ago

“The beers were delicious, but I found it to be a little pricy. x2 boxes never arrived but the refund process was easy enough. Douglas was very helpful with cancelling my subscription!”

Helpful Report

Posted 4 years ago

“Top man… great help”

Helpful Report

Posted 4 years ago

“Quality beers each month and a wide variety to keep it interesting. Kirsty in customer service was excellent and helpful when regrettably I had to cancel my subscription.”

Helpful Report

Posted 4 years ago

“Douglas was great helping me through the process and kindly knocked a tenner off my next box”

Helpful Report

Posted 4 years ago

“Have really enjoyed using Beer52, the selections have been great and have thoroughly enjoyed expanding my beer tasting taste buds. Sadly though, like many, I don't have as much money to spend on luxuries as I used to and have had to cancel my account. I spoke to Douglas, who was extremely helpful and efficient in doing so for me.”

Helpful Report

Posted 4 years ago

“Kept me filled up with beer!”

Helpful Report

Posted 4 years ago

“Douglas was super helpful when I went to cancel. Explained the whole situation and walked me through it. Bought beer for my uncle, hassle free.”

Helpful Report

Posted 4 years ago

“V professional company”

Helpful Report

Posted 4 years ago

“Brilliant customer service. Quick to answer all of my questions and issues and Douglas was very helpful.”

Helpful Report

Posted 4 years ago

“Great customer service. Had to only queue for less than a minute to get through. Spoke to Douglas and he was very helpful, calm and understanding and answered my queries promptly.”

Helpful Report

Posted 4 years ago

“Excellent customer service, Douglas was extremely helpful and understanding. Wouldn’t hesitate in coming back or recommending such a great company. All the best for the future.”

Helpful Report

Posted 4 years ago

“Brilliant customer service as always. It was a call to cancel my subscription, which is with a very heavy heart, as it no longer financially viable for me. They have offered lots of different solutions to help. The staff are as excellent as the beer!”

Helpful Report

Posted 4 years ago

“Great beer and service, as well as brilliant promotions! Angus was very understanding, kind and helpful when I had to cancel my subscription following some unexpected costs. I hope to be back with them very soon!”

Helpful Report

Posted 4 years ago

“Fantastic Customer service and products at a great price”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews