Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great beer and amazing customer service. Spoke to Kirsty on the phone today and she was so helpful and lovely!”

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Posted 4 years ago

“Helpful guy, good service.”

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Posted 4 years ago

“Douglas couldn't have been more helpful. Very happy.”

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Posted 4 years ago

“A wonderful company. Great beers and very helpful staff. I had a query regarding my membership and spoke with Kirsty Cleary. Kirsty was exceptionally helpful, and is a real asset to Beer52!”

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Posted 4 years ago

“Douglas Was very understanding and helpful over the phone as I wanted to cancel my subscription. Didnt try convince me to keep it as I explained my reasonings. Greatly appreciated.”

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Posted 4 years ago

“Douglas was helpful and friendly”

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Posted 4 years ago

“You get a variety of beers in the pack with a magazine. Delivery is on time and packed well. The customer service is really helpful and not a lot of waiting time.”

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Posted 4 years ago

“Great beers and Great customer service”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Douglas Very helpful”

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Posted 4 years ago

“A very interesting and varied selection of beers. Delivery prompt. My problem is that I have a wheat intolerance and quite a few of the beers had wheat in so I have had to cancel my subscription. This was handled very politely and professionally by Angus having had previous advice from a lady colleague to spend my credit before I cancelled.”

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Posted 4 years ago

“loved every beer kirsty was super helpful”

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Posted 4 years ago

“loved every beer kirsty was super helpful”

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Posted 4 years ago

“Really helpful, advised how to use up outstanding balance and cancel at later date without missing out on the credit I’d accrued. Was cancelling as the subscription was to share with brother, but lockdown meant most of boxes were going unused.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great service from Douglas to sort out my subscription - friendly and helpful.”

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Posted 4 years ago

“I have really enjoyed the experience of being with Beer 52. The beers are varied and it teaches you to go outside your normal tastes; I.e I would never have tried an oatmeal stout but I would 100% try one if I saw one out and about. I personally didn’t read the magazine so that was a bit of a waste and it can be frustrating when you find a beer you really like and it’s impossible to get it anywhere. Only leaving as I don’t like drinking at home and the pubs are back open. Kirsty was really helpful and quick at ending my subscription. All in all would recommend and (god forbid) we end up on another lockdown I will be renewing straight away.”

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Posted 4 years ago

“Douglas was great in explaining the credit that I had could be used to my account to make this months box cheaper. Very friendly person to speak to!”

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Posted 4 years ago

“Fantastic beers and great customer service. The magazine is also really great accompaniment to the beers.”

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Posted 4 years ago

“Good non-pushy cancellation service”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews