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Beer52 Reviews

4.6 Rating 5,063 Reviews
91 %
of reviewers recommend Beer52
4.6
Based on 5,063 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 63%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Customer Service
2.3 out of 5
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Phone:

0131 608 1002

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Beer52 1 star review on 12th April 2025
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Beer52 1 star review on 12th April 2025
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Beer52 1 star review on 17th January 2025
Anonymous
Beer52 1 star review on 17th January 2025
Anonymous
Beer52 1 star review on 17th January 2025
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Beer52 1 star review on 17th January 2025
Anonymous
Beer52 1 star review on 30th January 2023
Nicola Hanson
1
Anonymous
Anonymous  // 01/01/2019
Great and friendly service
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Posted 4 years ago
Faultless customer service. Faultless beer. In the 2 years ive been subscribed its always a pleasure opening a stunning 12 pack. Thanks guys 😘
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Posted 4 years ago
brilliant customer service. very polite.
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Posted 4 years ago
I’ve thoroughly enjoyed my monthly cases over the last year or so. However, with Covid becoming increasingly manageable and life resuming some form of normality, for me drinking at home is less of a regular occurrence. So I actually rang to cancel my subscription but Douglas talked me into staying for at least one more month. He was polite, friendly and was not forceful with his customer retention tone. Excellent customer service as always! I will review circumstances again after my next case and savour every beer as they may be my last from Beer52.
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Posted 4 years ago
Very friendly, personal service. Excellent experience subscribing and I wish Douglas and Beer52 every success for the future...
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Posted 4 years ago
Douglas was brilliant, completely understanding of my current circumstances and did what was right for me. Exceptional customer service.
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Douglas was great!
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Posted 4 years ago
Lovely beer, great service and lovely staff. Kirsty was particularly helpful.
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Posted 4 years ago
Douglas Munro provided efficient and satisfactory customer service on a recent call
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Posted 4 years ago
Good customer service and the beer boxes are great quality with plenty of extras thrown in like a free beer glass!
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Posted 4 years ago
Douglas Munro was very nice and very helpful.
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Posted 4 years ago
Douglas Munro was very friendly and helpful on the phone - thanks Douglas!
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Posted 4 years ago
Great product, just a few too many are too strong for me. Perhaps bring out a less than 5 percent alcohol box sometime? Cancelled with no issues with Douglas
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Posted 4 years ago
Guy called Douglas I spoke to was absolutely brilliant helped me with everything I needed, sorted everything out for me. Beer is also very good so win win really.
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Posted 4 years ago
My first box was Belgian variants and I (mostly) enjoyed the selection within, but I am a professed brune/stout/porter fan over lager/pilsner/IPA, so happy to admit to different tastes. The recent second box was - you guessed it - mainly full of IPA and it missed its mark (or perhaps I should say it deserved a more appreciative audience). Called today to discuss options and Kirsty Cleary was a treat to deal with (thank you). Would be great if, instead of hand-picked selections by others (a hit on box 1; a miss on box 2), that you could set a preference for darker beers and receive more options likely to meet your tastes.
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Posted 4 years ago
Customer service was very helpful and efficient, particularly Kirsty!
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Posted 4 years ago
Douglas was what you want in customer service: friendly; persuasive but not pushy; and looking to meet my needs. Appreciate the flexibility beer52 has given me to get a subscription that fits my current circumstances. Cheers folks!
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Posted 4 years ago
Kirsty Cleary was a great help this morning with my enquiry great customer service
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Posted 4 years ago
Nice selection sent monthly, customer service are very helpful (thanks Douglas!)
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Posted 4 years ago
Beer52 is rated 4.6 based on 5,063 reviews