Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company very easy to deal with and excellent customer experience service”

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Posted 4 years ago

“Douglas was very helpful in dealing with my query, thank you.”

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Posted 4 years ago

“I thought all the beers were great. My first case did not arrive and I contacted Beer52 and a guy named Paul Nelson was so helpful and sorted it straight away. I am sorry I have had to cancel it was nothing to do with Beer52, I would thoroughly recommend them. Also when I called to cancel Kirtsy Cleary was so helpful and offered me lots of different options to help me, her customer service was great 😁”

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Posted 4 years ago

“Kirsty has been very helpful.”

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Posted 4 years ago

“Douglas is the ultimate beer master with his outstanding knowledge”

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Posted 4 years ago

“Douglas was very helpful - provided options in line with what I'd called through for.”

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Posted 4 years ago

“Douglas was very helpful. He explained my options and did exactly as I asked. He was friendly and promised to update me by email and rest.”

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Posted 4 years ago

“Douglas was a huge help and very friendly.”

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Posted 4 years ago

“Douglas gave friendly and efficient service to help me resolve me query. Cheers, Douglas!”

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Posted 4 years ago

“Good beer, Very friendly and very helpful customer service”

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Posted 4 years ago

“I've enjoyed being a member of Beer52 for a good while now. Douglas helped me resolve a late delivery and was efficient and courteous on the telephone today . Many thanks, Duncan”

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Posted 4 years ago

“Douglas was very helpful refining my beer preference for the future.”

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Posted 4 years ago

“Great CX service”

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Posted 4 years ago

“Really fast and helpful customer service from Douglas, really appreciate it. Thank you”

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Posted 4 years ago

“Very friendly staff”

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Posted 4 years ago

“Excellent! brilliant chat with Douglas about this fantastic product. Cant rate them high enough!”

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Posted 4 years ago

“Douglas was very friendly and was sympathetic to my request. Enjoyed dealing with him.”

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Posted 4 years ago

“Great service and reliably tasty beer selection.”

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Posted 4 years ago

“Great, natural, helpful and friendly service from Kirsty.”

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Posted 4 years ago

“Just got off the phone with Douglas. Very friendly, easy-going guy who dealt with my query with aplomb. Oh, and the beers are really delicious too. Would definitely recommend these guys”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews