Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was very helpful and offered great help thank you.”

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Posted 4 years ago

“Lovely customer service and manner. Thank you Douglas! X”

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Posted 4 years ago

“I really enjoy my reasonably priced box of goodies turning up eaxh month. Delivery is hassle-free and always on time. I recently wanted to amend my order and was dealt with curteously and efficiently by Angus. All-in-all a jolly fine outfit, I reckon.”

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Posted 4 years ago

“Having had a selection of Belgium Beers ordered and delivered from Beer 52 I contacted Douglas to cancel future orders. Absolutely nothing wrong with the fine selection I didn't want to continue with the subscription as it was a 1 off gift.”

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Posted 4 years ago

“Douglas was very useful and helpful. Great customer service”

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Posted 4 years ago

“Douglas was very understanding when I attempted to cancel subscription but made me aware of how I can change delivery to suit my finances more, and also showed me other perks from Beer52. Great customer service and flexible subscriptions really ideal.”

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Posted 4 years ago

“Douglas was great. Quick and efficient while also making sure I knew what options I had before I had to sadly cancel the subscription.”

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Posted 4 years ago

“Douglas got hold of a ‘Belgian’ box for me to send to my brother in law as a birthday present. (This was quite a while after that box had been the box of the month.) This didn’t appear to be an easy process logistically, but Douglas came up with the goods & sorted it. Most importantly, he said he would call me back & actually did!”

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Posted 4 years ago

“My conversation with Douglas demonstrated not for the first time that Beer 52 offers absolutely exceptional customer service: I was offered a very fair deal involving a price discount and delivery deferral but still felt I had to terminate my current membership because of unexpected financial pressures. I will certainly look to rejoin if my finances improve sufficiently.”

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Posted 4 years ago

“Douglas was such a lovely guy to deal with on the phone, exceptionally helpful and friendly, thank you.”

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Posted 4 years ago

“Great service. Angus was very helpful at chasing up my order when it got delayed. Give that man a beer!”

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Posted 4 years ago

“Really happy with the service I received from Kirsty when calling up the customer service. Answered my query and dealt with it in a really professional and helpful way. Would recommend.”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“Douglas was great, an all round good company”

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Posted 4 years ago

“Douglas was a Friendly guy, didn't try to over sell other things to keep the membership.”

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Posted 4 years ago

“Douglas was very helpful and informative! Thanks for the great service and great beer🍻”

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Posted 4 years ago

“Douglas was fantastic to deal with on the phone . Most helpful”

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Posted 4 years ago

“Douglas, was a great guy and very helpful. Buy him a new phone headset.”

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Posted 4 years ago

“Douglas was very helpful”

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Posted 4 years ago

“Douglas was exceptionally helpful and polite, thank you for the call!”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews