Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was nice to get a box though the beers were not the most exciting ranges. Mostly IPA's. However, Kirsty on the phone was lovely.”

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Posted 4 years ago

“Douglas was very helpful and sympathetic - top bloke. Thanks!”

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Posted 4 years ago

“Kirsty was super helpful, explained the process and seemed to really care about the best outcome for me. For a company that boasts friendly customer service and quality products, she exemplifies it”

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Posted 4 years ago

“Good beer, thanks Douglas!”

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Posted 4 years ago

“Thanks Douglas!”

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Posted 4 years ago

“Delicious beer and very helpful service from Douglas- thank you very much!”

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Posted 4 years ago

“Great service with quality beer. Very helpful and friendly customer service, thank you Douglas!”

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Posted 4 years ago

“Douglas in the customer service team made it simple to cancel my subscription. Sad to leave as the beer is great, but can't quite afford it at the moment.”

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Posted 4 years ago

“Fantastic service and communication as always :)”

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Posted 4 years ago

“No problem with delivery. Good range of products. Appears to always have good deals available. Douglas provided great customer service when needed. 👍”

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Posted 4 years ago

“Douglas was very helpful. Made it worthwhile to pause my subscription until much later in the year as money is tight rather than outright cancel.”

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Posted 4 years ago

“Beautiful beer, lots of different flavours. Douglas was very helpful when we needed to phone customer service. Overall seem like a really great company.”

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Posted 4 years ago

“I needed to cancel my order for the present as the beer drinker returned to the States last year and may not be back until later in 2021. Douglas very kindly arranged for deliveries to be suspended until September when US Beer Drinker of the year 2017 Warren should be back to savour Beer52. Always delighted with product and service. Cheers to Douglas.”

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Posted 4 years ago

“Fantastic beers and fantastic service, polite and very helpful on the call, overall highly recommended”

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Posted 4 years ago

“Douglas was very helpful when dealing with my cancellation. Thanks for the great service since we joined. My partner found the Cyberfests particularly enjoyable. Katie”

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Posted 4 years ago

“Helpful, informative, and friendly customer service.”

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Posted 4 years ago

“Helped me with my membership. No pushing to not cancel.”

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Posted 4 years ago

“Great service, professional and friendly staff. Thanks for your help Douglas.”

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Posted 4 years ago

“I found the customer service member on the phone (Douglas) extremely friendly, understanding and appreciative of my situation and reasoning for cancelling. He was also knowledgeable and able to offer assistance in ways to deal with any problem I spoke about. He also highlighted about the benefits that would be lost if I cancelled incase I wasn't aware. (Which I was not, so thank you) All in all, it was a very amicable break-up and hopefully I can return to share a beer at some point in the future reminiscing about the way in which it ended this time.”

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Posted 4 years ago

“Great beers, great delivery and great customer service. Friendly and helpful staff.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews