Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enjoyed the adventure while it lasted (had to drop sub for personal/financial reasons), really interesting, diverse and on the whole great beers and top magazine. Really appreciated the story-telling behind the curation of ales. Thanks, and hope to be back in the future!”

Helpful Report

Posted 4 years ago

“Douglas has provided excellent customer service. He helped with my enquiry and mentioned various perks offered by Beer52. Great company to deal with overall!!”

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Posted 4 years ago

“Kirsty handled my cancellation well.”

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Posted 4 years ago

“Excellent phone service from Douglas today, thanks for your help!”

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Posted 4 years ago

“Kirsty helpful when cancelling subscription.offered a few deals but decided to stop for a while.may rejoin at later date.”

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Posted 4 years ago

“Douglas was a great and gave me a great service.”

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Posted 4 years ago

“Douglas was really helpful and did what he could to help me with my request. He had a friendly tone and I enjoyed his personable approach to our conversation. Thanks Douglas!”

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Posted 4 years ago

“Douglas was very helpful and pleasant and dealt with my concern in a friendly and efficient manner.”

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Posted 4 years ago

“Beers arrived on time and intact. Unfortunately they were not to my particular taste so I cancelled my subscription. Douglas did make me an offer but was very helpful and understanding when I declined.”

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Posted 4 years ago

“Douglas was helpful and very polite on the call this morning. Shared some additional information about the service which was very good!”

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Posted 4 years ago

“Kirsty very kindly sorted my issue with no problems , very much appreciated, shame other companies aren't as easy to deal with”

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Posted 4 years ago

“Great variety of beers delivered every month on time. Ferment is an interesting magazine too”

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Posted 4 years ago

“Very helpful customer service chap (Douglas). I like Beer52. Good company, they seem small which is also a bonus.”

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Posted 4 years ago

“Customer service was amazing, spoke to Kirsty and she was really helpful and friendly. Bought a subscription as a gift and it was well loved”

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Posted 4 years ago

“Excellent customer service, appreciates their customers. Douglas was brilliant while on the phone to him.”

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Posted 4 years ago

“My son really enjoyed the beer great service great taste and good value”

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Posted 4 years ago

“Great customer service!”

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Posted 4 years ago

“A lovely surprise every month. It's a joy not knowing what's coming and be pleasantly surprised by a hoppy care package to get you through the weekend. Any queries I have had my answers have been met. Big thank you to Kirsty for helping me out :)”

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Posted 4 years ago

“Kirsty Cleary at Beer52 was very pleasant to deal with and very helpful!”

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Posted 4 years ago

“I received my beers the morning after ordering, and they were all delicious! The magazine really helped inform me about what I was drinking and where they were from, and Kirsty who I spoke to on the phone was very helpful and friendly.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews