Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service, very friendly and helpful. This is a great idea for a gift for any beer fan!”

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Posted 4 years ago

“Douglas was very helpful, paused my account so I can keep my points until I want to restart my subscription.”

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Posted 4 years ago

“Douglas was very helpful in relation to me wanting to cancel my subscription. He has ensured that I can use my loyalty points to reduce the cost of my final case and I am aware of the process of cancelling after that.”

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Posted 4 years ago

“Friendly, helpful, good tracking, great beers, great service!”

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Posted 4 years ago

“Problems with signing up but Douglas sorted out the problem”

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Posted 4 years ago

“Excellent customer service, very friendly and professional”

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Posted 4 years ago

“Excellent all round”

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Posted 4 years ago

“Douglas was really helpful and explained my options for the membership meaning that I didn’t lose out on points and chose to suspend rather than cancel.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“Cancelled my subscription due to a change of lifestyle, really enjoyed having the beers for 5 months though. Douglas was really helpful when I rang to cancel the subscription and offered the available options without seeming pushy to make me stay.”

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Posted 4 years ago

“Very helpful and informative”

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Posted 4 years ago

“Douglas was very helpful, he talked me through my options and was able to help me out.”

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Posted 4 years ago

“Douglas was very helpful, understanding and nice. Great customer service, thanks so much!”

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Posted 4 years ago

“Hi Beer52 has been great but unfortunately I need to cancel due to financial reasons. Douglas was very helpful and polite in arranging the cancellation.”

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Posted 4 years ago

“Very helpful sales team. Let me tailor my delivery requirements without being too pushy and overselling. Was going to cancel after the first delivery, but have decided to stay now.”

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Posted 4 years ago

“Douglas was very helpful with my request, explained all of the options that I had and was a pleasure to speak to. Thanks again for being so helpful!”

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Posted 4 years ago

“Customer service was amazing as was the quality of the beer.”

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Posted 4 years ago

“I rang up to cancel my subscription, not because I’m unhappy with Beer 52 in any way, just because I’m counting the pennies. Douglas was very understanding and came up with a good solution for me. Thank you very much”

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Posted 4 years ago

“Douglas was a star, handled my request very well. Many thanks.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews