Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great beer, good customer service, provide you with great deals and don’t let you miss out. Douglas, who I dealt with, was very positive and useful too!”

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Posted 4 years ago

“Easy to deal with, don’t let you miss out on opportunities, make you aware of deals without bombarding with unnecessary stuff”

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Posted 4 years ago

“Very helpful and friendly customer service from Douglas”

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Posted 4 years ago

“Douglas was amazing when I had to call about something. He made me laugh as well as resolved my issue. Beer 52 deliveries are always a highlight of the month!”

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Posted 4 years ago

“Some very nice beers - particularly the pale ones. However on a monthly contract basis they are a bit pricey. Upon changing the contract Douglas was really helpful, offered various options and made the transition quick and easy. Excellent,understanding and friendly service - refreshingly good!! Thank you.”

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Posted 4 years ago

“Douglas was amazing when I had to call today. He made the experience very personalised to me and made me laugh as well as resolving my issue.”

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Posted 4 years ago

“Great beer and good service”

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Posted 4 years ago

“Douglas was really helpful and made the transition quick and easy. Commendable.”

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Posted 4 years ago

“Good selection of beers from around the world”

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Posted 4 years ago

“Great selection of beers delivered just when I need them.”

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Posted 4 years ago

“Douglas was very helpful. Thank you.”

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Posted 4 years ago

“Hold music seemed uncomfortably loud had to turn volume down, and then turn it up to hear Oo'r Dougie. Holding for an appreciable time, was on the phone for ten minutes in total. Otherwise straightforward, informative and polite; said what needed to said and not noticeably pushy. A pleasant enough experience, certainly better than most I have had with other companies customer service. Products are as described and reasonable value for money.”

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Posted 4 years ago

“Great customer service and resolved my issue quick and exactly what I was looking for! Would definitely recommend”

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Posted 4 years ago

“Great beer, great deliver and a friendly company, never had any issues with Beer52. Douglas was a great help and a credit to the business”

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Posted 4 years ago

“It was great to receive a wee box each month!”

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Posted 4 years ago

“I phoned and spoke to Douglas. I had to cancel due to work issues but he was able to offer me an alternative which means I can stay and restart in the New Year really helpful and a good compromise. Many thanks”

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Posted 4 years ago

“Good service very eloquent and informative”

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Posted 4 years ago

“Douglas was informative, providing all the information that might be of interest and possible solutions to make sure we optimised membership perks before cancelling, but without being at all pushy. Really enjoyed Beer52 and would happily join again.”

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Posted 4 years ago

“Very friendly service. Clear, concise info given.”

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Posted 4 years ago

“Great customer service. I've spoken to them a few times and they've all been really nice, understanding and helpful. The beer may seem a little pricey but it definitely is worth it to find new beer and breweries”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews