Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful service”

Helpful Report

Posted 4 years ago

“The beer are honestly great and I would continue getting the box if I wasn’t moving out of the country. Douglas was super helpful and quick with canceling my subscription when I called!”

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Posted 4 years ago

“Very good quality of beer and good customer service”

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Posted 4 years ago

“Very helpful and informative”

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Posted 4 years ago

“Excellent service from Douglas.IAN.”

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Posted 4 years ago

“Spoke to Douglas today about a mistake with a recent delivery. Not only did he make sure the problem wouldn't happen again, he also sorted me out with a replacement crate and was super friendly - would recommend this company to anyone, such fab customer service!”

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Posted 4 years ago

“Needed to place an order that was a bit complicated and involved two addresses, one receiving beer and the other paying for it. (Was it not always the way with children. The umbilical cord is cut, but never the financial one.) Anyway, Douglas was very helpful and all went well.”

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Posted 4 years ago

“Superb Customer Service answered the question clearly and explained my options”

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Posted 4 years ago

“Great beers , Douglas Munroe very helpful”

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Posted 4 years ago

“Very helpful!”

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Posted 4 years ago

“Had a pleasant chat with customer service, Douglas Munro was very helpful and informative and got me a great deal on beer!”

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Posted 4 years ago

“Friendly and helpful customer service named Douglas. Good selection of beers at good price.”

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Posted 4 years ago

“Great chat with Douglas, great company, happy to recommend”

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Posted 4 years ago

“Quick delivery and excellent customer service! Short wait to speak to someone, but had my issue sorted quickly and efficiently! Thank you Douglas!”

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Posted 4 years ago

“Great customer service, just need people to stop putting grapefruit in beer!!”

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Posted 4 years ago

“Really friendly and helpful customer service! Amazing beer and even came with a free book on beer and a beer glass. Definitely worth the money”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Great customer service - always helpful. I spoke to Douglas today about my account and he was very helpful. I love how varied the beers are each month. A great service, thank you!”

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Posted 4 years ago

“Great offering and fantastic service. I have recommended Beer52 to several friends and have enjoyed my subscription period, I have only ended mine as I don't drink very much and have quite a narrow taste so seems a bit wasted on me. When I did phone to cancel my subscription Douglas ended it with "You go and have some fun", and I wish all my calls ended this way.”

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Posted 4 years ago

“Very friendly, convinced me to stay on for another month!”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews