Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,059 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,059 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to customer service and Joel was so helpful! Sorted my problem out so quickly and was so friendly in the process. Thanks again Joel :)”

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Posted 3 years ago

“Had a problem with a missing box - customer service Iannis Barron fixed this for me in 2 minutes with a phone call and shipped a new box! Thanks”

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Posted 3 years ago

“Very good wine, unfortunately had to unsubscribe because o just don’t drink enough. Joel made this very easy and friendly.”

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Posted 3 years ago

“Beer 52 took money from my account, despite me not havng an account with them! I have emailed but had no response. A terrible service! beware of this they can take money without even being a member, or receiving any goods I might add.”

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Posted 3 years ago

“I tried Beer52 and Wine52 on a offer. The beer wasn't to my other half taste. Iannas Barron on customer services was very helpful in discussing my subscription and updating my preferences. Thanks for the help. 😊”

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Posted 3 years ago

“Great customer service. Joel Gutteridge was an absolute pleasure to talk to. The beers weren't bad either :).”

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Posted 3 years ago

“Fab service! Beers were always good and I liked using the service to try beers I wouldn’t usually! Just phoned to cancel subscription today as due to medical problems won’t be having alcohol for a while but I won’t hesitate to re join when I can again! Easy to cancel spoke to Joel gutteridge today and the customer service was great!”

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Posted 3 years ago

“The signing up of the offer was so straight forward.The wines were of an excellent price, although I cannot comment on taste as they are gifts.They arrived within a couple of days. Once received I immediately cancelled my subscription over the phone with no hassle.Joel the customer adviser was really polite and helpful.”

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Posted 3 years ago

“Iannis was super nice on the phone. Great beers for people who like trying unusual flavours.”

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Posted 3 years ago

“Really great service, Joel Gutteridge very helpful and hospitable.”

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Posted 3 years ago

“Great beers would recommend to anyone to get a subscription. Big shout out to Joel Gutteridge who was friendly, efficient and helpful”

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Posted 3 years ago

“I really like the service from Beer52 and the wine subscription seems good too. The staff are always super helpful, and thanks to Iannis for helping out when I had an account issue.”

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Posted 3 years ago

“Excellent experience with Beer52! Lots of recommendations to friends and family. Joel was extremely helpful, kind and easy to chat with when I had to update my details - a 5 star experience all round!”

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Posted 3 years ago

“Iannis Barron, was really helpful and patient and sorted out my query”

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Posted 3 years ago

“Joel Gutteridge was helpful, patient with my bad signal and talking me through the fab offers. I only got the beers as a one off gift or I would have got more. Thank you Joel”

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Posted 3 years ago

“Great way to sample undiscovered beers from all over the world. Excellent customer service from Joel G.”

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Posted 3 years ago

“Bought a box of Beer52 beers for my dad’s 52nd birthday and he has not stopped raving about how good they were since!! He’s loved every single flavour and says they are all such high quality, well-selected, and delicious! I love the beautiful designs on the cans and the original flavour combinations too. The delivery was super quick, arrived a lot sooner than I had expected which was great. The super friendly staff (such as Joel Gutteridge!) really make the customer experience so easy and enjoyable! Would totally recommend Beer52!”

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Posted 3 years ago

“Joel was great help. 5 stars.”

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Posted 3 years ago

“Iannis was super friendly and helpful whilst speaking to him on the phone.”

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Posted 3 years ago

“Joel Gutteridge 5* customer service!”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,059 reviews