Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,059 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,059 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kirsty Cleary was extremely helpful on the phone & also followed up by email to help me get back into my account.”

Helpful Report

Posted 3 years ago

“Iannis was great - thanks for your help!”

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Posted 3 years ago

“Great products and great customer service. Iannis Barron was really helpful and friendly :)”

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Posted 3 years ago

“Lovely wine, prompt delivery, very sad to cancel subscription due to finance rather than product. Iannis was very helpful and friendly and I'll be back when times are better”

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Posted 3 years ago

“Amazing customer service! I had the absolute pleasure to speak with Shirley Reid this afternoon! Shirley was super helpful with my query and the loveliest person to converse with. My query was resolved in no time and I am left with a big smile for the rest of today :) The dispatch and delivery is also very speedy. Thanks a lot!”

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Posted 3 years ago

“Fantastic subscription with such a great and wide variety of beers. Also amazing customer service. I spoke to Shirley from beer 52 and she was lovely and helped me with all my beer needs!”

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Posted 3 years ago

“Great customer service from Iannis Barron. Decent wines, little pricy but all in all was great”

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Posted 3 years ago

“Very friendly and efficient call with Iannis, explained about delivery backlog having quickly found my order details”

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Posted 3 years ago

“Wonderful beers & fine wines indeed. Couldn't be any happier. Interesting little magazines too!!”

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Posted 3 years ago

“An excellent selection of previously undiscovered beers and associated tastes”

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Posted 3 years ago

“Kirsty was very helpful offer flexible payment options, Thank you.”

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Posted 3 years ago

“Fantastic selection and flexible payment options- a great fit! Kirsty very accomodating to work arrange deliveries!”

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Posted 3 years ago

“Kirsty was very helpful. Thank you”

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Posted 3 years ago

“Iannis was particularly helpful, Beer 52 seems like a great company that really cares about its beers and it’s customers.”

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Posted 3 years ago

“Really terrible customer service. Getting through on the phone has been extremely difficult and then emails not being answered. I wanted to like this company but don't. Very disappointed so cancelled my subscription.”

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Posted 3 years ago

“The wine and beer are amazing. Snacks and magazine are great too, i just cant justify both subscriptions each month...how do you choose between the two! Thank you Kirsty Cleary in the team for sorting me out! Great service.”

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Posted 3 years ago

“Great price for what you get, would 100% recommend. Thank you Kirsty cleary for helping me in customer service.”

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Posted 3 years ago

“Iannis was very helpful to me and also so friendly. He helped me with me query very efficiently and quickly and provided good customer service. Thank you”

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Posted 3 years ago

“Iannis Barron was very helpful resolving my query over the phone. He did offer various options and solutions.”

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Posted 3 years ago

“Iannis was even more helpful than Martin which I didn't think was possible, what a guy!”

Helpful Report

Posted 3 years ago

Beer52 is rated 4.6 based on 5,059 reviews