Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,055 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,055 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Iannis Barron is very helpful. I enjoy their service a lot with great wine selection and introduction with a monthly magazine.”

Helpful Report

Posted 3 years ago

“My order seemed to be in transit but never seemed to make it to my address . However with a bit of comunication between myself and kirsty it was sorted. Big thanks to you kirsty.”

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Posted 3 years ago

“Kirsty dealt with my email to cancel my subscription quickly and efficiently. No problem at all. The wines I received were well packaged and I am sure they will be lovely .”

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Posted 3 years ago

“Kirsty was a great help giving me information on my account and helping me cancel. Very polite and kind and the trial is great.”

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Posted 3 years ago

“Natalie was brilliant sorting out my issue. So kind and professional. All sorted. Thank you Natalie.”

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Posted 3 years ago

“Lovely box of beer, nice mix. Great support from Natalie afterwards.”

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Posted 3 years ago

“I got some great support from Natalie at Beer52 regarding how to use vouchers and take advantage of the great offers they have. Thanks!”

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Posted 3 years ago

“Customer service was good had sent a few emails about the cancellation on my subscription and Kirsty was very helpful and sorted it out straight away with my best interests in mind so was happy with that! However I feel as tho the subscription should be highlighted more when you go to buy something as so many people have had a subscription when they haven’t wanted one.”

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Posted 3 years ago

“callum took the call and sorted out the issue i had, polite helpful. Thanks callum”

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Posted 3 years ago

“Callum was really helpful and made it very easy to sort out my issue!”

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Posted 3 years ago

“Kirsty was so lovely and helpful in sorting my issue out quickly! :)”

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Posted 3 years ago

“Very helpful on the phone.”

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Posted 3 years ago

“Excellent customer service from Jenny who took ownership of my query and followed up with a telephone call. Thank you :-) Wines and snacks look great. Can’t wait to try them.”

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Posted 3 years ago

“Callum Docherty was extremely polite and helpful. Excellent customer service. Thanks”

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Posted 3 years ago

“Great customer service from Natalie!”

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Posted 3 years ago

“Natalie was quick to responded to my questions with the info I needed. Very helpful”

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Posted 3 years ago

“Had a few questions so emailed Beer 52. I had a Respon within a hour or so from Natalie, see answered my questions straight away no problems I would recommend Beer 52 to Rats group down here in South Wales. Natalie fantastic job 😆”

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Posted 3 years ago

“Callum Docherty, very kind, helpful and we had a laugh too!”

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Posted 3 years ago

“Customer service was great, quick to respond! Looks like Natalie is a hit with everyone else too 😁”

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Posted 3 years ago

“Cancellation was processed very well and all options were discussed. Natalie was very helpful with my query”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,055 reviews