Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,070 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick to fix subscription.”

Helpful Report

Posted 4 years ago

“Customer service is excellent. Douglas bent over backwards to help sort an issue with my account. Very friendly service as well 👍🏻😃”

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Posted 4 years ago

“Really great customer service and a quality product. Thank you Douglas for all of your help managing my account,”

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Posted 4 years ago

“Douglas was very helpful. Thankyou so much.”

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Posted 4 years ago

“Nice beers, no hassel cancelling and Douglas had a laugh about it.”

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Posted 4 years ago

“Excellent service, Duncan was superb to deal with on the phone.”

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Posted 4 years ago

“Good beer, good price, Douglas was great to talk to on the phone, was helpful and a good lad”

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Posted 4 years ago

“The idea is amazing- so interesting to learn about beers from different cities! Also, their CS team member Douglas was super helpful on the phone.”

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Posted 4 years ago

“Really easy to cancel. Cancelled as I wasn't really drinking them as they were a bit too "crafty" for myself and my partner's taste. Very friendly and straightforward service and I'd recommend to any craft beer fanatics!”

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Posted 4 years ago

“Douglas was great!”

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Posted 4 years ago

“Called up to cancel my subscription as I can live without craft beer. Wait time was minimal and hold music bearable. Douglas was very friendly and helpful over the phone and persuaded me to stay on for another month to use my credit.”

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Posted 4 years ago

“Douglas was very friendly and helpful! Straight to the point and cheery :) great phone call”

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Posted 4 years ago

“No messing, just let me cancel”

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Posted 4 years ago

“Think it's a great ideal to allow people to try different beers. However I didnt like them a little too wheaty for me. But would consider buying for Christmas pressies or other pressies for people who like different beers”

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Posted 4 years ago

“Delicious beers; great customer service!”

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Posted 4 years ago

“Customer service is very good as are the choice of beers. Douglas Munro was excellent - personable and friendly.”

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Posted 4 years ago

“Quick and easy customer friendly service. Thank you :)”

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Posted 4 years ago

“Excellent service, always been happy with their products and the manner in which douglas deals with his customers. very kind and helpful.”

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Posted 4 years ago

“Thank you Douglas for making my sadness in leaving a wonderful service and product a little easier. In the words of the Terminator, I’ll be back!”

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Posted 4 years ago

“With a heavy heart, as they have been great throughout my dealings with them, I phoned to cancel beer52, as I’ve amassed quite a collection of beer over the last few months using beer 52 and other beer company’s (discovered in beer 52 packages) but just could justify continuing until Douglas suggested putting on hold until June which was a master stroke for myself and maintaining a customer for beer 52, Douglas I hope they are paying you well for your fantastic, non intrusive, sales techniques. Thank you Paul”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,070 reviews