Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of craft beers not found anywhere else. Angus in customer services very knowledgeable and extremely helpful. If you like craft beer...These are the dudes for you.”

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Posted 5 years ago

“Very good! Was a problem with delivery but was sorted no problem 👍🏻”

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Posted 5 years ago

“Nice beer and friendly company. Thanks again.”

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Posted 5 years ago

“Great services, I really enjoy trying different beers. Highly recommened if you like trying out different beers.”

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Posted 5 years ago

“Thanks Io for sorting out my lost delivery and arranging replacement - with extra information on what it will contain! Cant wait to try the new selection - many thanks”

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Posted 5 years ago

“Had an issue ordering my first introductory case. Fortunately, I spoke with Phil from the customer service team who rectified things and sent a case out within a week! Appreciate the help :)”

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Posted 5 years ago

“Great service from Phil at Beer52. Sorted out my delivery and kept me posted from start to finish. Looking forward to my box!”

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Posted 5 years ago

“Great service, great beers and reasonable prices. During the pandemic, although some deliveries were delayed, the company were in touch to reassure and update me constantly so could not argue with that, great customer service. Shout out to Phil and the rest of the customer service team 👏👍”

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Posted 5 years ago

“Superb customer service and very prompt delivery. I had to give up real ales a couple of years ago due to something causing me an upset stomach. Calum was very knowledgeable and suggested that I try less hoppy beers and also gluten free beers to see if this helps. I'll be placing an order for some gluten free beers with these guys purely based on my chat with Calum.”

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Posted 5 years ago

“We had an issue with our order being delivered to the wrong address by Hermes (not Beer 52's fault) and Io from the customer service team was a great help and arranged a replacement delivery for us very quickly.”

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Posted 5 years ago

“Mostly very good quality beer, delivered on time and they have been very quick to rectify any problems. Customer service can take a while to get through on the phones, but when you do they are very polite and helpful.”

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Posted 5 years ago

“Great company! amazing beers and such helpful staff, couldn't recommend enough x”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Beers really tasty. Staff really friendly. Nothing too much trouble even during these crazy times”

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Posted 5 years ago

“Excellent range of beers (especially the stouts), and evening better customer service. All of my emails were responded to extremely quickly, and they followed up with me without prompting to make sure the issue had been resolved. 5 stars.”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“@Phill Hall. Your help my query was seem less, and I really hope the gift I ordered is as pleasant for the recipient.”

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Posted 5 years ago

“Fantastic beer, would definitely recommend!”

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Posted 5 years ago

“Lovely beers great idea and good flexibility in the subscriptions. You can reduce down to one box every 3 months and also pause for a month at a time. Also recently had a good experience with their customer service team all sorted with minimal hassle.”

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Posted 5 years ago

“All good.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,064 reviews