Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very interesting array of craft beers and at a good price! I loved discovering some new beer brands that I have never heard of and I was actually very pleasantly surprised, especially the stouts were delicious! I liked them so much that I am now actually slowly considering joining the membership. Also, big thumbs up to the service team since they helped me with my delivery when it got lost by the delivery service and offered a replacement, which got delivered promptly. Very friendly and kind, so many thanks for sorting it out so quickly for me! Now I can relax and enjoy tasting the beers!”

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Posted 5 years ago

“Customer service is impeccable. They make an online delivery service personal. Angus is a asset for Beer52 as he listened and explained what the business and the industry is going through right now in these strange times.”

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Posted 5 years ago

“Excellent service from Angus Doig. Great company, and great beer!”

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Posted 5 years ago

“Love the light beers. However as a 70 year old I find the price of craft beers quite steep! However if you can get one of their offers they’re very good value. Shorter time on waiting for a pick up on telephone is appreciated.”

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Posted 5 years ago

“Had a few issues with delivery. Everything was handled professionally by the Customer Experience team, Especially Io.”

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Posted 5 years ago

“Delicious beer, great customer service.”

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Posted 5 years ago

“Great company, love the beers each month, even when had issues Phil and the team have been great and getting back to me and fixing issues, great customer service everytime”

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Posted 5 years ago

“Fantastic ales with a varied selection. Quality above the usual supermarket selection. Very friendly and helpful customer service too.”

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Posted 5 years ago

“Good beer, good customer service”

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Posted 5 years ago

“really useful fast response, really nice and helpful team”

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Posted 5 years ago

“Great customer service, a small company run with passion and expertise”

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Posted 5 years ago

“Although my husband wasn't interested in the subscription I took out on his behalf and I have had to cancel it, I personally was impressed with the friendly and prompt service given”

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Posted 5 years ago

“Great company and easy to deal with.”

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Posted 5 years ago

“Amazing selection of beers, delivered promptly - even apologised in advance for not getting the delivery out immediately. I wasn't expecting it any sooner and I've waited far longer for deliveries from other companies in the past without a peep out of them! Also, either I messed up or the internet threw a wobbler when I first placed the order. Beer52's staff were helpful, friendly and efficient in sorting it out. Cheers!”

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Posted 5 years ago

“BEER52 is a great business. Considering the fragility of the beer, the delivery was superb. The customer service side was good too, Angus was extremely friendly.”

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Posted 5 years ago

“BEER52 is a fantastic business. Delivery was superb, especially considering the fragility of the beer. The staff are extremely friendly too!”

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Posted 5 years ago

“Great service thank you!”

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Posted 5 years ago

“Angus was extremely friendly and easy to talk to - made things go smoothly”

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Posted 5 years ago

“Great customer service - Angus was friendly and efficient”

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Posted 5 years ago

“Great customer service and really enjoyed the quality beers. Really friendly company abc would highly recommend to any beer enthusiasts. Dispatching service was brilliant as well. Really efficient.”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,064 reviews