Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kieran was very helpful and sorted my subscription problems with one minute!!! Painless conversation Well done to you mate Great customer care!!!!!!”

Helpful Report

Posted 5 years ago

“Ordered parcel and courier damaged the item so it was never delivered. Quick email and resolution provided with no fuss and new parcel sent. Great customer service by Phil and Rasim. Contents of the parcels are always well received!”

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Posted 5 years ago

“Great service and idea. Great quality. Customer service outstanding. Thanks”

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Posted 5 years ago

“Great beers and great customer service. Quick response times to queries and very knowledgeable staff. Highly recommended.”

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Posted 5 years ago

“Friendly and helpful on the phone, always got good deals to offer, but importantly also happy to cancel a subscription when necessary. I’ll be back!”

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Posted 5 years ago

“Cracking staff, helpful when needed. and a great selection of beer in each box. The box snack is always welcome and the 'Ferment' magazine is good for a read too.”

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Posted 5 years ago

“Great customer service, friendly, polite and understanding. Can not fault them at all.”

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Posted 5 years ago

“Fantastic service, but a little pricey. Signed up through an offer I heard about on a podcast. Within 5 days I had a box of 8 beers, a snack and a magazine on my doorstep. Great variety of different tastes, I would highly recommend to any lover of beer! The downside for me is the price. At £24 a month it's very expensive for 8 x 330ml cans/bottles of beer. Contacting customer services to cancel was a breeze. Gave them a call and was quickly put through to Angus who was such a genuinely nice guy, didn't hassle me to stay, cancelled the subscription and that was that! 5 stars :)”

Helpful Report

Posted 5 years ago

“Excellent service and delivery. Beers are very nice indeed. I had the free case and have cancelled the ongoing subscription because it is not quite "my cup of tea" at present. When I phoned to cancel, I spoke to Angus who was helpful and highly professional, so much so that I feel a bit guilty about cancelling but I see from the confirmation email that I can "reactivate" any time I wish. All in all: "top notch".”

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Posted 5 years ago

“Very friendly service! Sadly I had to cancel my subscription for personal reasons but Angus was very supportive and helpful.”

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Posted 5 years ago

“Fast service and tasty beers! A shame that I had to cancel - but spoke to a very kind member of staff called Angus who was both cheerful and polite! As soon as there is more dollar in the bank I will be looking to sign up again!”

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Posted 5 years ago

“Great beers! Fast delivery, great snack and engaging magazine! All beers are high end IPA'S, lagers and bitters. No rubbish in there.”

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Posted 5 years ago

“Great beers and service! Fast delivery, great snack and magazine! All beers are high end IPA's, lagers and bitters.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Great customer service!”

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Posted 5 years ago

“Good, friendly customer service!”

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Posted 5 years ago

“Very helpful, great service in all. Just don’t have the expense right now for beer!”

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Posted 5 years ago

“Good service good beer”

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Posted 5 years ago

“Customer service is friendly, unscripted, and a pleasure to speak with. Beers taste great, so do the snacks, and Beer52 selects brewery's that help others, as well.”

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Posted 5 years ago

“Excellent, friendly & professional service. Thank you Angus! 👍”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,064 reviews