Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Angus was great to talk too and helped make things go really smoothly.”

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Posted 5 years ago

“Really helpful and prompt service from Io!”

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Posted 5 years ago

“Really good, friendly service. Selection of beers were really tasty and varied. Hoping to reactive our subscription once the world is back to 'normal'”

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Posted 5 years ago

“Thanks to Io for a very prompt & comprehensive reply to a query I recently had. Can't say better than that really. Cheers.”

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Posted 5 years ago

“Have had to cancel my subscription due to ill health Disappointing, as I have enjoyed both the craic and the beer very much I have also found the service and delivery to be tip-top My last call to cancel was taken after a 10 minute wait but made up for by Angus who was both gracious and positive As we say....see ye'! Best Carol”

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Posted 5 years ago

“I think Beer52 is great....like really great. Personally, I can't justify the cost of a box every month, but once in a while suits me and as you are able to pause your subscription for a month then this works just fine. The beer is always delicious if not interesting to try and 9/10 of them I've never seen before....and I try a lot of beers. What impresses me the most, however, is the pure passion that drives this humble business, demonstrated by the approach and the knowledge of their staff. I spoke to Angus this morning who couldn't have been more pleasant. I've just received my nest box this morning and I can't wait to get stuck in! Roll on Friday.”

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Posted 5 years ago

“Very good beer subscription service. Very informative materials about the beers that we have received. Very varied packages of beers. Thoroughly enjoying it.”

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Posted 5 years ago

“I signed up for Beer52 not knowing what to expect? The sign-up was easy, 1st case and now subsequent cases have been excellent .... Beers I would never buy in a supermarket have just been superb and a real treat during this 'lockdown' period.. just upgrade from 10 to 12 which was easy to do and great communication from the Beer52 team, prompt replies to emails... Thank you .. thoroughly recommend the service !!!!!”

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Posted 5 years ago

“Great selection of beers. Excellent customer service - Angus was very helpful and friendly!”

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Posted 5 years ago

“Selection of beers is great and service is superb. Had a problem with the delivery from Hermes, but Beer52 team fixed it immediately and sent a new box out to me ensuring I didn’t go beerless for too long.”

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Posted 5 years ago

“Really good customer service - friendly and understanding if you need to change or discuss your subscription. Angus was very helpful indeed. Also, the product is interesting - really tasty beers.”

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Posted 5 years ago

“Excellent customer service and of course the beer !!!”

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Posted 5 years ago

“Obviously this service is a luxury and the price you pay reflects that. You could get beers for cheaper if you're not bothered about what you're drinking, but you pay the extra here to try new things and get it plonked on your doorstep without leaving the house. The beers arrived on time, which surprised me in the current climate. All were tasty - I preferred some more than others, but enjoyed all. I also had to call customer services and found them to be a delight to deal with. I recommend.”

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Posted 5 years ago

“Great beer and friendly customer service and delivery.”

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Posted 5 years ago

“Tried the free box, beers were pretty good, good mix of styles and a good range of breweries. I called up to cancel before it renewed and all done in 6 minutes. I’d heard some bad things about hard sells before cancellations etc. but the chap I spoke to was nice and polite and there was no problem at all. I’d probably try it again in the future.”

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Posted 5 years ago

“Superb customer service - I would heartily recommend these guys to anyone and the beer is delicious! Io, thank you in person.”

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Posted 5 years ago

“Always approachable and responsive. I've had to pause my subscription a couple times and they always do it with no questions asked”

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Posted 5 years ago

“Great variety of beers - real treat when the box arrives. I change my order so only get a delivery when it suits rather than every month. I'd recommend giving it a go.”

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Posted 5 years ago

“I’ve subscribed for a few months now and I’m really happy with the beers. It gives a great opportunity to try beers you wouldn’t usually have access to!”

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Posted 5 years ago

“Great beers, great service!”

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Posted 5 years ago

Beer52 is rated 4.6 based on 5,064 reviews