Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Customer Service from Douglas! very helpful.”

Helpful Report

Posted 4 years ago

“Great service, quality of beers was good and staff were extremely helpful and considerate”

Helpful Report

Posted 4 years ago

“Douglas Munro was an absolute pleasure to deal with! Many thanks for all your help!”

Helpful Report

Posted 4 years ago

“Angus was very helpful and offered great customer service.”

Helpful Report

Posted 4 years ago

“Excellent beers, excellent service.”

Helpful Report

Posted 4 years ago

“Great offer, helpful friendly staff, easy website layout for the user. Great packaging for delivery especially if giving good the box as a gift.”

Helpful Report

Posted 4 years ago

“Doug was really helpful and understanding. No hard sell after I had to unfortunately cancel my subscription after being diagnosed as a coeliac.”

Helpful Report

Posted 4 years ago

“Doug was a great help, he let me know I had a credit to use on my account and applied it to my next box!”

Helpful Report

Posted 4 years ago

“Just got off the phone cancelling my subscription with Douglas. Cancelling for health reasons but have loved the monthly supply of beers. The Company and Douglas a pleasure to deal with.”

Helpful Report

Posted 4 years ago

“Douglas was professional, friendly and effective, all round good service”

Helpful Report

Posted 4 years ago

“So helpful and cheery!”

Helpful Report

Posted 4 years ago

“Just got off the phone to Douglas about cancelling my subscription, the beer is great but the monthly subscription is just not right for me at the moment. Cancelling was quick and easy and Douglas was a pleasure to deal with. 5 star customer service, thanks a lot!”

Helpful Report

Posted 4 years ago

“Helpful and clear service on cancellation call. Website, delivery etc. all very good too”

Helpful Report

Posted 4 years ago

“Douglas was of great help this morning. Not pushing products or hassling customers. I have dealt with Beer52 in the past and the customer service team have always been helpful and polite.”

Helpful Report

Posted 4 years ago

“Douglas was super helpful and efficient with my enquiry - credit to him”

Helpful Report

Posted 4 years ago

“Received perfect customer service on the phone by Douglas.”

Helpful Report

Posted 4 years ago

“Douglas was very helpful and made me laugh, great customer service!”

Helpful Report

Posted 4 years ago

“Even though I was cancelling my subscription Douglas was very courteous and understanding.”

Helpful Report

Posted 4 years ago

“Good call with Douglas today. He helped adjust beers and using crediton account for my next delivery. Looking forward to it. Thanks”

Helpful Report

Posted 4 years ago

“Great call with Douglas, very friendly and excellent customer service.”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews