Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Living in a remote area I thought I would try some different beers. The trial pack arrived promptly and I worked my way through the samples. I have to say that I did not find any beer that made me think I would try it again. Disappointing. When I called to cancel my future subscription, after a few minutes on hold, I found Douglas very helpful and he understood my reasons for not wishing to receive any further deliveries.”

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Posted 4 years ago

“Very friendly and helpful. Thanks once again Beer52”

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Posted 4 years ago

“Called to cancel my subscription, Douglas told me i had £10 in credit and advised to put my membership on hold until March next year. Beers are amazing, especially th German beers i received in October.”

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Posted 4 years ago

“Friendly and helpful customer service.”

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Posted 4 years ago

“Always great customer service and delicious beers”

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Posted 4 years ago

“I spoke to Douglas who handled my enquiry expertly!”

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Posted 4 years ago

“Very friendly customer services team always helpful. Great service wide variety of beer selection every month and even options for Vegan and Light/Dark beer. WOULD RECOMMEND !”

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Posted 4 years ago

“Excellent costumer service even if the wait was a long time and an excellent product”

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Posted 4 years ago

“Great help from Douglas, thanks.”

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Posted 4 years ago

“I was pleased to receive my launch case. I'm not a heavy beer drinker as so decided not to continue with my subscription. Douglas was very helpful in handling my cancelation.”

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Posted 4 years ago

“Great customer service, with help and advice”

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Posted 4 years ago

“Signed up for a crate for free with the Golden Ticket promotion. Not all the beers were for me and was able to cancel via telephone only. A small wait of around 10mins to get through and Douglas Munro was very kind and polite in canceling the subscription.”

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Posted 4 years ago

“I spoke to Douglas on the phone who was very nice and provided great customer service :)”

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Posted 4 years ago

“Rang up today with a view to cancelling my subscription, due to financial constraints, but the lovely adviser, Douglas, was able to assist and put my account on hold. I really enjoyed the beers I got from my original pack and would be a shame to lose my loyalty bonus. So we both agreed the hold extension was the best idea. He provided me great customer service and I hope I get to speak to him again! :-)”

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Posted 4 years ago

“Very helpful and friendly”

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Posted 4 years ago

“I think BEER52 is a great idea and I received my free pack to sample which I ordered as an extra Xmas present for my elderly father who used to enjoy Pale Ale in his day. Unfortunately, the beers were too high a volume for him in the main and some were flavoured which would be too ‘different’ for him. I called and explained this to a very pleasant Douglas who cancelled my subscription straight away and wished me a pleasant day!”

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Posted 4 years ago

“I unfortunately had to cancel my subscription, so I called Beer52 and spoke to Douglas Munro who was very helpful, efficient and reassuring.”

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Posted 4 years ago

“Great help from Douglas”

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Posted 4 years ago

“After receiving my beer advent calendar and winning another 8 free beers with the scratchcard, I was well stocked up and decided to cancel my subscription. This process was quick and simple with a phonecall to Beer52 and after a brief 5 minute chat with Douglas the subscription was cancelled. Thank You Douglas and thank you Beer52.”

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Posted 4 years ago

“My first delivery didn't arive, but they were quick to send a replacement. Really tasty beers. Great customer service from Douglas.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews