Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very much enjoying the free sample from a friend's recommendation, but can't subscribe just for the moment. Had a helpful conversation with the Douglas on the phone, who was excellent, and expect to be back for more very soon!”

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Posted 4 years ago

“Very helpful and friendly”

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Posted 4 years ago

“Very helpful and friendly!”

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Posted 4 years ago

“Douglas was very helpful and dealt with my query immediately with no trouble! Cracking bloke!”

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Posted 4 years ago

“Great customer service. Thanks Douglas.”

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Posted 4 years ago

“Price and delivery is very good indeed. I cannot fault Douglas’s phone manner and helpfulness, he is a credit to your business, please ensure he receives a substantial Christmas bonus 😀. Cheers Douglas. 🍺”

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Posted 4 years ago

“Douglas was SUPER friendly and couldn't help enough. Delivery was really quick and the selection is really varied.”

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Posted 4 years ago

“Excellent Customer service”

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Posted 4 years ago

“Douglas was really helpful. Thanks for your help 😊”

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Posted 4 years ago

“Douglas made it very easy to cancel whilst still reminding me of ways to pause subscription/the credit I would lose. Overall, loved the service offered by Beer52, but wish cancellation/resubscription could be done via a dashboard online.”

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Posted 4 years ago

“Excellent customer service. Spent rather a long time on hold waiting to get to talk to someone, but once I got through, Douglas was very helpful and friendly!”

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Posted 4 years ago

“Angus was super helpful and friendly. Got what I needed without fuss and was a delight to chat with. Excellent customer service.”

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Posted 4 years ago

“Douglas was ace and listened to me well. Agreed to put my account on hold instead of cancel it.”

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Posted 4 years ago

“Very helpful in helping me put my account on hold while we ride out the storm that is 2020!!”

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Posted 4 years ago

“Customer service was great. Even when cancelling membership. Shall concider rejoining when my personal situation changes.”

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Posted 4 years ago

“Douglas was really patient as I nattered on about not having had a delivery on the Saturday. Lovely company with a fun range of beers ideal for a gift anytime.”

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Posted 4 years ago

“Terrific small company with friendly and personable customer service. Great gift for anyone wanting more adventure in beer and less waste than the usual Xmas gifts. Courier service needed a nudge but patience is a virtue!”

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Posted 4 years ago

“Very polite and professional service.”

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Posted 4 years ago

“Douglas Munro is an amazing customer service representative and an asset to your company. While the beers you provide aren't exactly my style. Douglas was amazing and dealing with my cancellation and talking about whiskey and rums as he processed it.”

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Posted 4 years ago

“Very helpful and courteous staff. The concept is spot-on, but the beers weren't quite right for me, personally. I would recommend anyone to try them though - variety is the spice of life after all.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews