Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very understanding and accommodating”

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Posted 4 years ago

“Angus was excellent, very helpful”

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Posted 4 years ago

“I loved my selection of beers. Douglas was incredibly polite and helpful over the phone. All round an excellent service.”

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Posted 4 years ago

“Really enjoyed my Beer52 beers and the customer service was excellent. Douglas Munro was a joy to speak to on the phone and dealt with my query quickly and pleasantly!! Would recommend”

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Posted 4 years ago

“Angus was great.”

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Posted 4 years ago

“I spoke with Douglas who answered the call very quickly. He listened to my issues and showed understanding. Unfortunately I had to cancel my subscription due to finances in the current climate but would not hesitate to start again should this change”

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Posted 4 years ago

“Friendly service. Beer was very nice and the can designs really interesting.”

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Posted 4 years ago

“Hi, I spoke to Douglas this morning who helped me cancel my subscription with ease. Douglas politely offered me 3 months at a reduced rate but its not something I can afford at the moment. I'll definitely be back with you guys at some point next year, and making the cancellation process easy, for me, encourages me to come back as a customer in the future. Thanks for the quick and easy call. Scott”

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Posted 4 years ago

“Easy to talk to, super friendly”

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Posted 4 years ago

“Douglas was great in explaining options available to me to be able to pause my subscription to renew next year.”

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Posted 4 years ago

“Douglas was nice and polite over the phone. Not a fan of the beers but they were free so who can complain!”

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Posted 4 years ago

“Excellent customer very friendly and efficient .”

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Posted 4 years ago

“Great beer and great customer service. Highly recommended.”

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Posted 4 years ago

“Excellent products and the customer care was excellent.”

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Posted 4 years ago

“Great customer service, tried another box after a chat with Douglas. Great price too, just wasn't for me.”

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Posted 4 years ago

“Fantastic opening offer. Good selection of beers and really pleasant customer services.”

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Posted 4 years ago

“Excellent customer service. Rep super friendly and nice.”

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Posted 4 years ago

“Great customer service from Douglas.”

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Posted 4 years ago

“I spoke to Douglas on the phone who was very friendly and helpful. Great customer service.”

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Posted 4 years ago

“I was on hold for a little while one Monday morning but once I got through, Douglas was warm, friendly and professional and processed my cancellation request without fuss. I got a confirmation email within seconds - great job, thank you.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews