Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful.”

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Posted 4 years ago

“I got a deal through Maximiles after using Beer52 previously so I rejoined to redeem the offer. The beers were really nice as it was the Oktoberfest box. Love a good German beer. I think their full price boxes are a bit expensive which is why I cancelled. But I will continue to redeem any future offers as their beers are usually very nice (except for the citrus ones, just not for me).”

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Posted 4 years ago

“Great customer service from Douglas - He informed me I had credit which I can save and pause my subscription until next year when finances are a bit better! Thank you :-)”

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Posted 4 years ago

“Beer 52 is great. Had a few deliveries from them, all on time with clear communication throughout. Unfortunately for me i'm not a fan of the 'fruit beers' that were in every case which was my reason for cancelling but thats just a personal thing. When i called to cancel Douglas was very helpful and made it very easy. Despite it not being for me Beer 52 is a great idea, well executed, by people who clearly have passion for what they do.”

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Posted 4 years ago

“Very good customer service. Open conversation and gave me a wide variety of options before cancelling”

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Posted 4 years ago

“Everything was dealt with efficiently”

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Posted 4 years ago

“Douglas was very helpful when I called wanting to cancel but informed me I still had an offer to use and helped me freeze my account so I could keep this for when I could use beer 52 again”

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Posted 4 years ago

“I had to unfortunately cancel my subscription due to unforeseen circumstances but I really enjoyed the overall service that came with the subscription. Douglas was especially understanding and dealt with my issues efficiently and with empathy. I’ll definitely consider resubscribing in the future”

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Posted 4 years ago

“Great concept and customer service form Douglas was exempt very helpful!”

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Posted 4 years ago

“Great customer service and amazing beers”

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Posted 4 years ago

“Great customer service.”

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Posted 4 years ago

“Excellent customer service and efficient delivery and obviously great beer.”

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Posted 4 years ago

“Customer service is top drawer and Douglas, who handled the call, was brilliant.”

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Posted 4 years ago

“Douglas was polite, friendly and understanding.”

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Posted 4 years ago

“Douglas was very helpful over the phone, although he couldn't quite persuade me not to cancel my subscription.”

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Posted 4 years ago

“Douglas was quick and efficient!”

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Posted 4 years ago

“Great value and great selections”

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Posted 4 years ago

“Dougalas was pleasant over the phone and was swift in dealing with ending my subscription with BEER52.”

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Posted 4 years ago

“Was very helpful and nice”

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Posted 4 years ago

“Helpful and friendly service”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews