Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I phoned to cancel ( albeit i enjoyed the beers ) and although I had to wait a few minutes in the queue my call was pleasantly and swiftly handled by Douglas.”

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Posted 4 years ago

“Angus was really friendly and helpful on the phone offered me a good deal to stay without any pressure. Only leaving due to Christmas coming up and need to save money, beer was great!”

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Posted 4 years ago

“Beer 52 is an excellent company with efficient delivery and friendly customer service (specifically Douglas). Their beer is varied and high quality.”

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Posted 4 years ago

“Great product, helpful customer service”

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Posted 4 years ago

“Very helpful, quick and efficient!!”

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Posted 4 years ago

“Douglas was Very friendly and helpful when I called and was able to sort my situation with no fuss and efficiency.”

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Posted 4 years ago

“They delivered some exceptional beers but for me there were too many per month I didn't get on with and for the price i'd like to enjoy a higher percentage of the box. Always friendly customer support, great incentives/rewards and overall a friendly company.”

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Posted 4 years ago

“I placed an order with Beer 52 & 2 days later it was delivered to my home. The service is excellent and very prompt. I was really pleased with my box of beers, It’s very good value for money. I spoke to Angus in customer services today and he was extremely helpful and friendly. I would recommend Beer 52 to anyone who is thinking of ordering from here.”

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Posted 4 years ago

“Great customer service (Angus v helpful), quick delivery, good beer”

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Posted 4 years ago

“Friendly and easy to discuss options around putting subscription on hold or canceling for now. Great beers always provided... to good to be honest!! Thats why I'm parking subscription for now.”

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Posted 4 years ago

“Angus was extremely helpful and efficient in my cancellation and had good phone banter as well - brightened my day!”

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Posted 4 years ago

“Angus was very helpful and great customer service. Beer was also great!”

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Posted 4 years ago

“Douglas was very helpful and allowed me to pause my account rather then cancel my order. Also told me about my credit which I hadn't realised and was very pleasant on the phone. Good job!”

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Posted 4 years ago

“Warm style, quickly dealt with my request. Thank you Douglas.”

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Posted 4 years ago

“Excellent beer and excellent customer service. Very helpful and informative.”

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Posted 4 years ago

“Douglas was good on the phone - clear, friendly and quick. Overall company experience was good but would suggest a mix box should have a proper split of stouts/porters and lagers as each month had more lager/ipa in. Better still - do whole boxes of stouts :-) Also, it was a bit irritating to get an email to tell you to log in to cancel and then when logged in, it makes you call - just tell me to call in the email rather than adding in an unnecessary log in. Thanks for the last 6 months - cheers.”

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Posted 4 years ago

“pleased with Douglas phone manor , very polite and no hard selling, he understood what i was saying .”

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Posted 4 years ago

“Douglas was really friendly and understanding. The call was short and sweet, was happy to carry out my request with good humour.”

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Posted 4 years ago

“Douglas was very friendly on the phone really helpful and gave good advice and service. Great customer service”

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Posted 4 years ago

“Douglas was extremely helpful and gave me great advice and service”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews