Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super friendly customer service -- very helpful and incredibly accommodating.”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“nice beers!!!”

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Posted 4 years ago

“Been a customer of beer 52 for a few years but had to leave due to personal circumstances. deliveries were always on time and no problems at all. Angus was great to deal with over the phone.”

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Posted 4 years ago

“Great beers, speedy delivery, great customer service!”

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Posted 4 years ago

“A friend who has a subscription sent me a virtual golden ticket (8 free beers, snack and magazine), so I ordered the light beer pack and it came FREE 16 hours later!!! I cancelled my subscription very easily over the phone as soon as my delivery came! Angus was extremely helpful and very friendly! Really good customer service!☺️ I will be subscribing again once I’m back at work!!”

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Posted 4 years ago

“Customer service great-delivery great-a wee bit expensive but premium experience”

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Posted 4 years ago

“Great Products Great Service Great Communication”

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Posted 4 years ago

“Friendly and helpful”

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Posted 4 years ago

“Interesting products, always a surprise when received. Friendly and helpful staff.”

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Posted 4 years ago

“Very polite customer service. Assisted me within a couple minutes and I was on with my day”

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Posted 4 years ago

“I bought a subscription for my husband as a Christmas gift but we both love it! Great selection of beers every month. It’s nice to try things we wouldn’t usually pick up in a shop! We like to play “lucky dip” with the box; pick a beer out at random and try to guess the alcohol percentage and what’s in the beer, before looking at the label! It’s kept us entertained during lockdown! Great customer service and never had any issues with delivery! Website is user friendly and it’s great to be able to add or remove things from your subscription when ever you like! Would definitely recommend!”

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Posted 4 years ago

“Angus to be very polite and helpful. Service and deliveries always been first class.....and the beers aren’t bad either!”

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Posted 4 years ago

“Angus was great in customer service - dealt with my cancellation perfectly and a genuinely lovely guy. A credit to the company. I will be subscribing again when I can afford it! Great beer selection.”

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Posted 4 years ago

“Excellent customer service with the staff being polite, understanding and helpful. Great products at reasonable prices. I will recommend Beer52 to my friends.”

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Posted 4 years ago

“Very good service, and no problems if you decide to cancel your subscription, nobody takes the huff, and your calls are answered. The staff are on it, as the kids would say, regarding the product and will help your choices if you require it. I would join again depending on the deals. Good work keep it up.”

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Posted 4 years ago

“I like Beer52, they’re good guys, customer service has always been excellent. Great communication and on time deliveries are a given in my experience. After my beer stockpile has reduced I may subscribe again. I wish all customer service reps were like Angus, a genuine guy, not pushy, listens to his customers.”

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Posted 4 years ago

“Great and interesting beers. Fantastic customer service.”

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Posted 4 years ago

“Great customer service and brilliant variety of beers - would recommend.”

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Posted 4 years ago

“Broad selection which I enjoyed and delivery was always on time and intact. Had to stop for a bit because I'm not drinking them fast enough at the moment.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews