Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called up to cancel my subscription as I can live without craft beer. Wait time was minimal and hold music bearable. Douglas was very friendly and helpful over the phone and persuaded me to stay on for another month to use my credit.”

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Posted 4 years ago

“Douglas was very friendly and helpful! Straight to the point and cheery :) great phone call”

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Posted 4 years ago

“No messing, just let me cancel”

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Posted 4 years ago

“Delicious beers; great customer service!”

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Posted 4 years ago

“Customer service is very good as are the choice of beers. Douglas Munro was excellent - personable and friendly.”

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Posted 4 years ago

“Quick and easy customer friendly service. Thank you :)”

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Posted 4 years ago

“Excellent service, always been happy with their products and the manner in which douglas deals with his customers. very kind and helpful.”

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Posted 4 years ago

“Thank you Douglas for making my sadness in leaving a wonderful service and product a little easier. In the words of the Terminator, I’ll be back!”

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Posted 4 years ago

“With a heavy heart, as they have been great throughout my dealings with them, I phoned to cancel beer52, as I’ve amassed quite a collection of beer over the last few months using beer 52 and other beer company’s (discovered in beer 52 packages) but just could justify continuing until Douglas suggested putting on hold until June which was a master stroke for myself and maintaining a customer for beer 52, Douglas I hope they are paying you well for your fantastic, non intrusive, sales techniques. Thank you Paul”

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Posted 4 years ago

“Super customer service.”

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Posted 4 years ago

“I was initially a bit hesitant about having to call rather than tick a box online to pause or cancel however Douglas was super friendly and dealt with it all really quickly”

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Posted 4 years ago

“Nice and straightforward to cancel.”

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Posted 4 years ago

“I spoke with Douglas about my deliveries and he was very understanding and accommodating. He modified my account and offered me additional beer at the same price.”

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Posted 4 years ago

“Douglas was very helpful when I called, his advice was very helpful”

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Posted 4 years ago

“Very friendly - great service.”

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Posted 4 years ago

“Sound fella, made whole process easy.”

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Posted 4 years ago

“Spoke to a really friendly guy called Douglas on the phone and he helped me out out with my subscription, great customer service! Thank you.”

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Posted 4 years ago

“Good customer service and interesting vibrant beers each month.”

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Posted 4 years ago

“Douglas was very helpful yesterday when I called with a small panic about a delivery (wishing him well with his touch typing learning!) Friendly and professional. Thanks!”

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Posted 4 years ago

“Really straight forward to cancel my subscription. Through no fault of beer52 they’re all really nice just want to cut back on my beer consumption! Thankyou Douglas”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews