Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service! Douglas was super useful, helping me with my request.”

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Posted 4 years ago

“Last year I took up a Beer52 offer as a surprise birthday gift for my husband: and during this "strange" year he has appreciated exploring a wide variety of beers; and we've enjoyed reading the booklets that have accompanied the orders. We also enjoyed the Advent Beer52 box - so the whole subscription has been good. However, as my husband doesn't drink so much beer nowadays I decided to cancel the subscription. I was hesitant about having to phone a "real" person to do this rather than deal with it online, but Douglas was a very good person to chat to. Many thanks for your patience and understanding. I wish him, and the whole Beer52 team all the best and may 2021 and beyond .....”

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Posted 4 years ago

“Great customer service, good offers to be had! Would recommend!”

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Posted 4 years ago

“Great personable service and delicious beers. Clever but friendly marketing techniques!”

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Posted 4 years ago

“Great beers and lovely customer service”

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Posted 4 years ago

“Very helpful and efficient”

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Posted 4 years ago

“When I spoke to Douglas Munro for support with my account, he was really helpful, very friendly, and, well… supportive! Nothing bad to say about this company or Douglas himself. All power to your elbows — especially when raised with a glass in your hands 😀”

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Posted 4 years ago

“Douglas was very helpful”

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Posted 4 years ago

“Very friendly”

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Posted 4 years ago

“Douglas was very efficient and good natured. Thanks for the service today.”

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Posted 4 years ago

“Douglas was very helpful and had a lovely manner. Very short wait as well.”

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Posted 4 years ago

“I was hugely satisfied with beer 52 but I couldn't afford it and Douglas Munro was amazingly helpful told me about what options I have. He was funny and so helpful”

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Posted 4 years ago

“Douglas was lovely, great customer service and convinced me to stay an extra month!”

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Posted 4 years ago

“Good selection in the box and really helpful and friendly customer service”

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Posted 4 years ago

“Great company, fantastic beer at good price points. Excellent customer service, everyone I have spoken to is very helpful on the phone, particularly Douglas.”

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Posted 4 years ago

“Douglas was pleasant and helpful. Easy to talk to.”

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Posted 4 years ago

“It all works perfectly, no fuss. Fab beers! You can pause, hold or stop orders if you get too much (which is unlikely :) )”

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Posted 4 years ago

“quick and straight to the point.”

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Posted 4 years ago

“Great beer and great service. The people who run this small business are obviously passionate about beer.”

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Posted 4 years ago

“Douglas was excellent - helped with me query very quickly and with a great sense of humour”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews