Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was very friendly and helpful, despite my calling to cancel my subscription - just a bit too tempting to drink too much during this stressful time!”

Helpful Report

Posted 4 years ago

“very well mannered, made me laugh yet still professional. i only cancelled because my man already has this subscription and he can deal with it.”

Helpful Report

Posted 4 years ago

“Very helpful and easily contacted.”

Helpful Report

Posted 4 years ago

“Very pleased with the help Douglas gave”

Helpful Report

Posted 4 years ago

“Didn't make me feel like an idiot when they pointed out the reason for my complaint was actually a free gift!! Sorry!!”

Helpful Report

Posted 4 years ago

“Douglas was very understanding when I explained why I wanted to cancel and offered me £10 I had in credit against another order. During Lockdown I'm on a fitness drive and drinking is off the radar.”

Helpful Report

Posted 4 years ago

“Douglas was really helpful and completely understood why I was cancelling, and was really polite despite me doing so.”

Helpful Report

Posted 4 years ago

“Excellent customer service from Douglas this morning, quickly sorting out my issue.”

Helpful Report

Posted 4 years ago

“I phoned to cancel my subscription due to personal circumstances - Douglas was understanding and thoroughly professional. Thank you Douglas”

Helpful Report

Posted 4 years ago

“Very friendly and helpful. Easy to deal with.”

Helpful Report

Posted 4 years ago

“Really impressed with way in which Douglas handled my request to cancel subscription - professional and personable.”

Helpful Report

Posted 4 years ago

“Douglas was very friendly and helpful. Efficient at dealing with my request.”

Helpful Report

Posted 4 years ago

“I rang to cancel my subscription as it was not really what I was looking for and Douglas was very helpful and informative about the offers etc that were available to me if I decided to carry on with membership.”

Helpful Report

Posted 4 years ago

“Customer service is really friendly and helpful, they sorted out a delivery that went missing very quickly. Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Douglas was very nice and understanding and very helpful. Cheers mate.”

Helpful Report

Posted 4 years ago

“Very helpful”

Helpful Report

Posted 4 years ago

“Hi Douglas, Thanks for all your help today, you gave excellent service, very helpful and it was a pleasure speaking to you. Keep up the good work all of you.”

Helpful Report

Posted 4 years ago

“I had a beer52 subscription for a few months. The deliveries were always on time and a wide selection of new beers to try, along with the snacks included!! The only improvement i would suggest to the service is that a notification email is sent a few days ahead of the dispatch/last chance to make any changes to the subscription so that customers can choose to changes they wish. I was always notified of the dispatch once it had happened but a couple occasions had wished i'd made a change or paused for a month. Today i cancelled my Beer 52 subscription but with no fault of the service received. I just don't get time to enjoy the different beers, plus the cost is just something i could do without at the moment. Douglas was really helpful when i called up to cancel and made me aware of a few benefits of discounts that could be applied to my account, but i still opted to cancel. All round a nice service.”

Helpful Report

Posted 4 years ago

“Great customer service! Douglas was very kind and very helpful”

Helpful Report

Posted 4 years ago

“Brilliant costumer service and delivery was extremely fast. Great variety of beers at a good price”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews