Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,068 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,068 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top man… great help”

Helpful Report

Posted 4 years ago

“Quality beers each month and a wide variety to keep it interesting. Kirsty in customer service was excellent and helpful when regrettably I had to cancel my subscription.”

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Posted 4 years ago

“Douglas was great helping me through the process and kindly knocked a tenner off my next box”

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Posted 4 years ago

“Have really enjoyed using Beer52, the selections have been great and have thoroughly enjoyed expanding my beer tasting taste buds. Sadly though, like many, I don't have as much money to spend on luxuries as I used to and have had to cancel my account. I spoke to Douglas, who was extremely helpful and efficient in doing so for me.”

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Posted 4 years ago

“Kept me filled up with beer!”

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Posted 4 years ago

“Douglas was super helpful when I went to cancel. Explained the whole situation and walked me through it. Bought beer for my uncle, hassle free.”

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Posted 4 years ago

“V professional company”

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Posted 4 years ago

“Brilliant customer service. Quick to answer all of my questions and issues and Douglas was very helpful.”

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Posted 4 years ago

“Great customer service. Had to only queue for less than a minute to get through. Spoke to Douglas and he was very helpful, calm and understanding and answered my queries promptly.”

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Posted 4 years ago

“Excellent customer service, Douglas was extremely helpful and understanding. Wouldn’t hesitate in coming back or recommending such a great company. All the best for the future.”

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Posted 4 years ago

“Beer 52 boxes are unique, delivery quick, customer services best yet always helpful, reasonably priced and I have never need to return a box or bottle yet. The beer varied from beautiful to the unusual. However, I would recommend to try and taste. Just watch your teeth on the chickpea snacks!!”

Helpful Report

Posted 4 years ago

“Brilliant customer service as always. It was a call to cancel my subscription, which is with a very heavy heart, as it no longer financially viable for me. They have offered lots of different solutions to help. The staff are as excellent as the beer!”

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Posted 4 years ago

“Great beer and service, as well as brilliant promotions! Angus was very understanding, kind and helpful when I had to cancel my subscription following some unexpected costs. I hope to be back with them very soon!”

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Posted 4 years ago

“Fantastic Customer service and products at a great price”

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Posted 4 years ago

“Haven t yet drunk any, as it is for my son who doesn't live here. however the service i received when calling to cancel was good and understanding.”

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Posted 4 years ago

“Great little company, great customer service - price wise I wish they could make the beers a bit cheaper then I would have no second thoughts about keeping up the subscription. Overall a great way to discover new beers from around the world”

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Posted 4 years ago

“Great company great service but didn't suit myself I like a plain beer (bud)”

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Posted 4 years ago

“Excellent beer delivered to your door!”

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Posted 4 years ago

“great stuff”

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Posted 4 years ago

“I cannot complain about the service and the quality of the beers some of which I have enjoyed although a lot have been enjoyed by my friends (think I am basically a lager lout). I talked on the phone to Douglas today and he was very helpful,as I am thinking of leaving, he persuaded me to stay for at least another month as I had earned quite a bit of credit WI’ll see how it goes.”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,068 reviews