Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was extremely pleasant and delt with my call and put me at ease.”

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Posted 4 years ago

“Very friendly guy giving me good ideas for the future”

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Posted 4 years ago

“Douglas was so lovely and understanding its the amazing customer experience that kept us in for another month.”

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Posted 4 years ago

“Douglas was super friendly and understanding. Great spokesperson for Beer52!”

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Posted 4 years ago

“Douglas was fantastic understanding and cheerful. He helped me with my membership and offered lots of options and alternatives. Unfortunately beer52 wasn’t for me. But nice guys and a great effort. I wish you all well for the future.”

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Posted 4 years ago

“Douglas was very polite, friendly and helpful”

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Posted 4 years ago

“Great customer service. Easy to cancel if you change your mind.”

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Posted 4 years ago

“World Class customer service - can't recommend Beer52 enough!”

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Posted 4 years ago

“Delivery came on time and Douglas Munro was very pleasant at customer service”

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Posted 4 years ago

“Their returns policy made me feel warm inside”

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Posted 4 years ago

“Thanks Douglas, you were great. I have been dreading making this call but you were understanding and pleasant, thank you 🙏”

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Posted 4 years ago

“Arrived quickly and was more than satisfied with what I got! Plenty of great new discoveries. When I called, Douglas was super friendly and helpful, and made dealing with my request easy and relaxing. Highly recommend!”

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Posted 4 years ago

“Douglas was very friendly and helpful.”

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Posted 4 years ago

“It's great receiving all the different wierd and wonderful flavours. Douglas was super helpful when I phoned up to talk about my account.”

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Posted 4 years ago

“Helpful, friendly and considerate approach by Douglas. The company has some good products with a simple purchase, payment and delivery service. Plus there is great flexibility within the terms of your membership.”

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Posted 4 years ago

“Good beer with an easy to manage account. Douglas was very friendly and helpful when I called today and as a result I’ve stayed a member for another month.”

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Posted 4 years ago

“During lockdown is was nice to turn to friendly people at Beer52 .. great craft stouts beers IPAs and ales on offer too .. thanks beer52 for being jolly fellows .. great price including speedy delivery too”

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Posted 4 years ago

“Amazing beers! Unfortunately had to cancel as times are hard but Douglas Munro was very helpful on the phone and made this quick and simple. Looking forward to rejoining in the future!”

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Posted 4 years ago

“Really great beer at excellent prices, plan on re-subscribing at some point when my budget allows it! Cancelling is really easy, spoke to Angus on the phone today and he was incredibly helpful. Thanks again Angus!”

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Posted 4 years ago

“Very good customer service, really friendly, helpful and to the point.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews