Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keep and easy to unsubscribe”

Helpful Report

Posted 4 years ago

“Good products and service. Wish my appreciation of real ale was good enough to get the benefits.”

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Posted 4 years ago

“Dealt with a very helpful Douglas Munro today. Quick and efficient.”

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Posted 4 years ago

“Douglas Munro was very efficient which helped with my query, I most definately will re-consider re-joining beer 52 at a later date. Excellent customer service, thank you Douglas.”

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Posted 4 years ago

“Very helpful customer service, breaking down what’s to come and what to look forward too.”

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Posted 4 years ago

“Easy to deal with, great quality beer.”

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Posted 4 years ago

“Douglas was a great guy to speak to. Warm and friendly and spoke to me like a mate rather than just a customer. Top guy!”

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Posted 4 years ago

“Good company. Nice selection of beers”

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Posted 4 years ago

“Douglas is the MAN!”

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Posted 4 years ago

“Great customer service friendly and helpful.”

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Posted 4 years ago

“Customer services were excellent wheb u needed to cancel my subscription. Most of the beer was beautiful just odd one wasn't ro my taste. Only downside for me is £29 for 10 ales is expensive and not quiet worth it.”

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Posted 4 years ago

“Really great service- Douglas gave me the help and advice I needed- thank you!”

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Posted 4 years ago

“Helpful staff, good service”

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Posted 4 years ago

“Douglas offered great advice today. Thank you!”

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Posted 4 years ago

“Excellent Customer service received from Douglas”

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Posted 4 years ago

“Douglas is an absolute babe. I called as I wasn't overall satisfied, however Douglas went above and beyond to ensure that things were rectified and that I was satisfied with the outcome of the chat. By far one of the best customer service experiences I've had in a while. You should absolutely give him a raise! His retention abilities need to be recognised as top notch! Thank you again and stay safe!”

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Posted 4 years ago

“Good customer service, courteous and kind! Thank you Douglas”

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Posted 4 years ago

“Called to fix an issue with my subscription frequency. Douglass recognised that this may have taken some time to sort out and arranged to call me back once he'd investigated fully rather than keep me hanging on the line. Excellent service 👏”

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Posted 4 years ago

“Great call with Douglas today. He processed my request very smoothly, gave me all the info I needed, and was even able to offer me a discount for the next 3 months, which I hadn't been expecting! Absolutely brilliant stuff. Thanks very much!”

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Posted 4 years ago

“Customer service was lovely and friendly and easy to cancel. Love the idea and all the different beers! Only cancelling because of my own financial situation otherwise probably would of kept the subscription :)”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews