Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

Helpful Report

Posted 4 years ago

“Not my kind of beers and pity no dark selection only criteria to choose. Cancelled after 1st order despite the offer of a discount on next order. Nevertheless with the exception of having to call to cancel which is a bit out dated the service levels are very good.”

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Posted 4 years ago

“Cheers for the call, Douglas. You made everything very simple.”

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Posted 4 years ago

“Nice and easy set up and no hassle cancellation after free trial. Douglas was very helpful and made me aware of all my options before cancelling.”

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Posted 4 years ago

“Great customer service - beer is a bit hit and miss. But offered discount to stay - so all good.”

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Posted 4 years ago

“Great company! Fast delivery wide range of beers, customer service is great now guilt for cancelling or requesting pause on account highly recommended”

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Posted 4 years ago

“Rang up to cancel my subscription but the lovely chap knocked £10 off my next box instead. I'd stay if the box stayed at that price to be honest, but £29 for 10 beers is a little bit expensive. All the subscription companies are the same price though. Beer 52 customer service is fantastic, just a bit of a shame you have to ring them up to cancel. Other companies have more flexible holiday/cancellation policies.”

Helpful Report

Posted 4 years ago

“Ordered box of beer for a greatly reduced price, arrived quickly, great product. Cancelled subscription straight after the box arrived. You have to ring up the company but Douglas was very helpful on the phone so it was easily cancelled. Brilliant all round service. x”

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Posted 4 years ago

“Very friendly customer service.”

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Posted 4 years ago

“Great customer service, did a good job convincing me to stay another month. Very friendly and polite.”

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Posted 4 years ago

“Very helpful, thanks Douglas”

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Posted 4 years ago

“Very polite, quick service and helpful”

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Posted 4 years ago

“Great customer service and convinced me to stay an extra month!”

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Posted 4 years ago

“Good customer service, easy communication and brilliant customer service team”

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Posted 4 years ago

“Douglas was very helpful and friendly over the phone, making sure I was fully aware of the benefits I would lose cancelling my subscription, but not pushing me against my will.”

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Posted 4 years ago

“Brilliant service over the phone by Douglas, who offered to put my membership on hold till next year without any hassle at all. Will definitely recommend to others! Thanks again.”

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Posted 4 years ago

“Prompt service, explained well, great attitude and kept me on board”

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Posted 4 years ago

“Called to cancel after the initial free box, spoke to Douglas who was very helpful, I’ve decided to carry on for another month!”

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Posted 4 years ago

“Great idea. Great beer.”

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Posted 4 years ago

“Douglas was very helpful and gave me several options re my membership”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews