Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was great on the phone”

Helpful Report

Posted 4 years ago

“It is was with regret that I had to cancel my subscription with Beer52. Douglas made the process quick and simple and hopefully I will back again soon. Cheers to all at Beer52.”

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Posted 4 years ago

“Douglas was really kind and helpful on the phone. Great beer and great customer service!”

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Posted 4 years ago

“Was a bit annoyed at first at having to call in order to cancel my subscription but Douglas was great to have a chat with so more than made up for it! Very good customer service!”

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Posted 4 years ago

“Enjoying the beer. Douglas was very helpful.”

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Posted 4 years ago

“Douglas was great!”

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Posted 4 years ago

“Douglas took my call and was very friendly and understanding. Would definitely use this company in the future and recommend it to others. Thanks very much.”

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Posted 4 years ago

“Easy process to order and then delivery was quick. Beers are great, a lot of fun trying out different ones. Called Beer52 and spoke to Douglas who was excellent - polite, courteous and a nice guy! Thanks!”

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Posted 4 years ago

“Good beer, good customer service. Douglas was extremely helpful”

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Posted 4 years ago

“The delivery time was spot-on. The packaging was delightful. The beers are new and exciting and the magazine was really well written and interesting. The customer service was personable and chatty. 100% on all accounts. And no I was not paid to say good things just genuinely think this is a great company. And I would not class myself as a beery/largery person. I just gave it a whirl and am happy I did.”

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Posted 4 years ago

“Douglas was friendly and helpful”

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Posted 4 years ago

“Really great beer, understand why the price is set as is, but just a little too much for us at this time. Would consider restarting at a later date.”

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Posted 4 years ago

“Douglas did a great job advising me on how to get the best value”

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Posted 4 years ago

“One of the friendliest and most helpful cancelling experiences!”

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Posted 4 years ago

“A really good service with great customer service. Douglas who I spoke to is an absolute gent.”

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Posted 4 years ago

“Douglas helped me promptly and efficently”

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Posted 4 years ago

“Excellent variety of beers which arrived on time. Some I wouldn’t of naturally chosen in the shop but they didn’t disappoint. Unfortunately I had to cancel my membership due to redundancy but options were discussed with me so I’ve now frozen for 3 months. Hoping to get going again in the new year. Cheers Mike 🍺”

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Posted 4 years ago

“I wanted to cancel my subscription and after a reasonable 6 minutes Imanaged to speak to Douglas. He was really helpful and informed me about my points and the discount I'd have on the next order. He was respectful and not pushy at any point. Thank you, Douglas :)”

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Posted 4 years ago

“Excellent customer service. I spoke to Heather and they were extremely polite, kind and informative.”

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Posted 4 years ago

“Doug was really friendly and helpful. He was a pleasure to deal with.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews