Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service spot on, friendly cheerful happy and very helpful. Delivery arrived when they said so no problems on that side either. I just thought the light ale very tasteless ( German pale ) and I do not buy beer in cans, always as it always taints the taste. Will keep a look out for when you have a British theme box and will be back in touch. Many Thanks”

Helpful Report

Posted 4 years ago

“Great customer service throughout, and all beer delivers in perfect condition. Unsubscribing process is easy but the willpower makes it hard to do. Guys like Douglas always give you a good reason to stay :)”

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Posted 4 years ago

“Great customer service 👍🏼”

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Posted 4 years ago

“The customer service was excellent”

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Posted 4 years ago

“Really friendly customer service from Douglas.”

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Posted 4 years ago

“Good customer service from Douglas”

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Posted 4 years ago

“I spoke to Douglas to cancel my subscription, he was very understanding and gave alternatives like freezing my account and informed me about the points I had on account but at no point did he seem pushy or anything other than pleasant. I decided that I will end my subscription but this choice had nothing to do with the excellent service I received.”

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Posted 4 years ago

“Really nice and helpful guy, I called to cancel my subscription, and was a little anxious about doing it over the phone but he was very understanding and put me at ease. He wasn't pushy and just gave alternatives like freezing subscription and told me about the points on my account. I did decide to leave but this has nothing to do with the great service provided.”

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Posted 4 years ago

“Douglas was very helpful and professional in helping me end my subscription”

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Posted 4 years ago

“Very good customer service from Douglas.”

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Posted 4 years ago

“Spoke to Douglas and he was friendly and gave fantastic customer service”

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Posted 4 years ago

“Douglas was pleasant and informative. I was going to cancel my account due to financial pressures, but he offered me the option of freezing it until March 2021 which I was happy to take.”

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Posted 4 years ago

“Spoke to Douglas his morning and he was super helpful and understanding. A friendly person goes a long way - great customer service!”

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Posted 4 years ago

“Thank you for excellent customer service”

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Posted 4 years ago

“I have been very impressed by BEER52 over the last 7 months. The quality of the products and the service has been excellent. I spoke to Douglas over the phone to cancel my order, which was a quick and easy process.”

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Posted 4 years ago

“No issues with Beer52, just the expense is too much a month despite the great beers on offer. Douglas was helpful and friendly and managed to cancel my suscription quickly enough.”

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Posted 4 years ago

“I had been subscribed to Beer52 for 8 months, and during this time, I received an excellent selection of beer, that I would not have had the opportunity to try otherwise, that was good value for money. I recently cancelled my subscription, but not due to the quality or service. This is done over the phone. I spoke to a very friendly chap called Douglas, who was pleasant, and enthusiastic, and it was a very easy process.”

Helpful Report

Posted 4 years ago

“Great service . Spoke to Douglas today who was so kind and understanding about cancelling my membership. Beer came unbelievably quickly. We enjoyed some more than others - the magazine was really interesting and useful when it came to choosing which beer to have. Would recommend to everyone and have!! Hope to come back on the future”

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Posted 4 years ago

“Spoke to Douglas Munro, really helpful amd kind and made it clear what my options were. Thanks. Great service beer52, will certainly recommend to friends :)”

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Posted 4 years ago

“Douglas was lovely and super helpful. Thanks again!”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews