Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called up to cancel my membership and Kirsty C was a great help. Really friendly and not pushy when I said i wanted to cancel. She also set me up with a reduced price on my last box and made sure that as soon as I was billed for it, I wouldn't need to call again to cancel.”

Helpful Report

Posted 4 years ago

“Angus from customer services was very helpful 👍🏻”

Helpful Report

Posted 4 years ago

“Kirsty was great!”

Helpful Report

Posted 4 years ago

“The package I received was awesome, lovely beers I've never seen in the shop. Kirsty Cleary was great to deal with at the end of my subscription.”

Helpful Report

Posted 4 years ago

“Fantastic selection of beers and amazing customer service through and through. Moving to another country so had to cancel and Kirsty Cleary made the whole process smooth and even gave me a discount on my final month! Fantastic service and happy to keep using in the future.”

Helpful Report

Posted 4 years ago

“Angus Doig is the best person I have ever dealt with in my entire life. I would give him my kidney, and my hand in marriage.”

Helpful Report

Posted 4 years ago

“Amazing discount , very quick delivery. I dont drink myself but my family and neighbours was happy and they said that this beer was very tasty, Im sure they will order more :)”

Helpful Report

Posted 4 years ago

“Bought for Father's Day on behalf of the cats, however the cats don't get much pocket money, so had to cancel. Chris Welsh made the process easy and gave me many options but I don't drink beer. Sorry.”

Helpful Report

Posted 4 years ago

“I was happy with the way my cancellation was dealt with. Kirsty was very efficient in all aspects of the call. Thanks.”

Helpful Report

Posted 4 years ago

“Great beers. Good service.”

Helpful Report

Posted 4 years ago

“Kirsty from Beer52 was extremely helpful in taking me through the required steps to cancel my subscription.”

Helpful Report

Posted 4 years ago

“Kirsty.C from Beer52 was amazing. Super lovely and helpful. A real credit to their team. Thank you for the help, I look forward to receiving some more Beer52 in the future! The ranges are excellent and always unique!”

Helpful Report

Posted 4 years ago

“Great customer service. Kirsty was very helpful. Introductory offer was very reasonable and offer on 2nd box too. At full price, decided these were like a special treat. Think in 2 boxes there was only one beer that I didn’t enjoy. Arrived promptly and well packaged.”

Helpful Report

Posted 4 years ago

“Settled into bimonthly order and all bar one box (which was still OK) has been excellent, varied and worth the outlay. The odd minor issue has been resolved quickly, the last by the chirpy Kirsty”

Helpful Report

Posted 4 years ago

“This would of been a 3* if it wasn't for Kirsty Cleary. Price to products is expensive but she's dealt with my problem like a boss.”

Helpful Report

Posted 4 years ago

“I received very friendly and useful help from Kirsty this morning. Really good customer service, many thanks!”

Helpful Report

Posted 4 years ago

“Kirsty Cleary was extremely helpful this morning with my enquiry about my missing beer52 box. A replacement has already been dispatched so I couldn't ask for more 😁”

Helpful Report

Posted 4 years ago

“I was overcharged at checkout, apparently due to an error. Kirsty was very polite and helpful in getting the difference refunded to me in a timely manner.”

Helpful Report

Posted 4 years ago

“Hi. Really enjoyed the beers, the snacks, glasses and the magazine. But I stopped drinking too much beer as I run quite a bit now. Anyway I may be back and thanks to Kirsty for helping me cancel with grace...as you say it may be Au Revoir”

Helpful Report

Posted 4 years ago

“Great customer service. I had a financial concern as my subscription was due and I sent an email, but as it was so close to my payment going I was mentally ready to eat beans for the rest of the month, but Angus stepped up without question and stopped the delivery and refunded me immediately. I can’t thanks Angus enough and I’ll be back to sample the best beers in the business.”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews