Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good updates, good beer. The one time I needed to speak to them, Angus was helpful and resolved my issue promptly.”

Helpful Report

Posted 4 years ago

“Great beer selection & friendly service 😊 thanks for the help Kirsty Cleary!”

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Posted 4 years ago

“Amazing products and such reasonable prices. Can’t fault at all and customer services are fab too, spoke with Kirsty Cleary today and she was so helpful and friendly!!!”

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Posted 4 years ago

“The beer makes me happy! Some unusual mixtures. Kirsty was excellent as she guided me through various options to extend my membership / postpone deliveries. Thanks.”

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Posted 4 years ago

“Kirsty, really helpful and friendly.”

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Posted 4 years ago

“Great customer service from Kirsty Cleary”

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Posted 4 years ago

“Tried to cancel my subscription as I got it for my boyfriend but unfortunately he is unable to move in with me at the moment. As I am changing jobs money will be tight for the next couple of months but I had a lovely chat with Kirsty And she advised me that I can pause my subscription for 3 months, I can also cancel whenever I like or even pause the subscription further if I like. Great news for me and the boyfriend!”

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Posted 4 years ago

“Helpful and friendly gonna keep membership for another month now because of the deal I got but after that I’m afraid I will cancel as beers ain’t worth the doe each month”

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Posted 4 years ago

“Douglas was helpful, clear and concise, answered my query and gave some useful extra advice.”

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Posted 4 years ago

“Great service, Douglas was very helpful. Thanks”

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Posted 4 years ago

“Customer service was great (although took about 20mins to get through but that's to be expected when calling on a Monday morning).”

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Posted 4 years ago

“Great service quick to respond to questions”

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Posted 4 years ago

“Quick delivery, good beers, no fuss cancellation”

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Posted 4 years ago

“There were a variety of beers included which arrived on time. My fiancé really enjoyed them - especially the snacks that come with them! Staff in customer service are very friendly too.”

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Posted 4 years ago

“Very helpful and polite customer service from Douglas”

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Posted 4 years ago

“Beer 52 generally have great service and a great product, it was no longer for me due to me using my perfect draft machine more and more and simply couldn't afford to have both. I got in touch with Beer 52 and a kind gentleman named Angus got back in touch, dealt with my request exactly as requested and all was good in the world. Will probably go back again at some point in the future.”

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Posted 4 years ago

“Great service from Kirsty who helped me quickly and went over and above my expectations. Thank you Kirsty. Pete”

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Posted 4 years ago

“Great product and service. Love the variety of beer on offer and strong monthly themes. Customer service was great, dealt with Kirsty who provided lots of flexibility and helpful customer service.”

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Posted 4 years ago

“Was helpful on the phone”

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Posted 4 years ago

“Douglas was both helpful and understanding of why I was cancelling my subscription. Hopefully Beer 52 will offer a "No IPAs" subscription which I would be interested in.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews