Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,063 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,063 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rang to cancel my sub but Douglas talked me into staying for another month so as to take advantage of the current offer. He was very understanding and helpful.”

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Posted 4 years ago

“Lovely beer, excellent friendly service. A must for beer lovers 👌”

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Posted 4 years ago

“Douglas was quick in solving my issue and did an incredible service, it's because of its kindness that I will not complain too much about having to call 4 times before having someone on the phone”

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Posted 4 years ago

“Been a member on the Beer52 club for a while now and I must say this is a fantastic company and the customer service is brilliant. So many beers to choose from and Chris Welch has been great throughout. I would highly recommend these guys and Chris himself.”

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Posted 4 years ago

“Sadly I had to cancel my Beer52 subscription today , the beers and snacks have been superb the information book has lots of interesting snippets and gives a great detailed description of each beer . we love our Belgium beers and through Beer 52 we have tried and enjoyed many new blends and breweries with excellent service with prompt delivery. The website is full of information and great offers , the reviews are posted by genuine Belgium beer drinkers and make good reading , it’s always helpful to read someone else’s views. Douglas was extremely helpful he is an asset to the company as he told me all about what offers were available to me if I stayed . He tried very hard . We will be back 🍻 .”

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Posted 4 years ago

“Delicious beers! We did have a minor issue with the delivery - we received the mixed selection when we’d only requested the light option. Angus was really helpful and quickly sorted us out with replacements etc next month. Cheers guys!”

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Posted 4 years ago

“Polite and *Cough Cough* Sorry that was friendly.”

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Posted 4 years ago

“Beer 52 is a great initiative and the beers are high quality. Unfortunately the price is too high for me to continue my subscription.”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“I've been able to sample a variety of beers from countries that I would never have been able to at a very good price. Delivery service as been excellent and prompt,able to track my order online .”

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Posted 4 years ago

“Spoke to Douglas who was helpful in guiding me through what I wanted.”

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Posted 4 years ago

“Thanks to Kirsty for sorting out my membership query and adding a few points to my tally!”

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Posted 4 years ago

“Lovely beer, lovely customer service (Kirsty), lovely little company!”

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Posted 4 years ago

“Good customer service, professional and good humour.”

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Posted 4 years ago

“Very good customer service, friendly on the phone”

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Posted 4 years ago

“Very helpful and efficient”

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Posted 4 years ago

“After a short delay in the queue, my query was answered very clearly and to my satisfaction. Thanks to Douglas for his friendly, knowledgable and helpful response.”

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Posted 4 years ago

“I rang up and spoke to kirsty, about pausing my beer 52 order for a little bit. She was extremely friendly and helpful and nothing was to much trouble. Amazing member of your team. Thank you :)”

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Posted 4 years ago

“This was my first time ordering from this company and I was not disappointed I love every drink I got and when I phoned you guys to help me with something I got greeted by Kirsty who was extremely helpful I may not be ordering from you guys at the moment but perhaps in the future I will again”

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Posted 4 years ago

“Kirsty was extremely polite and helpful, great customer service.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,063 reviews