Beer52 Reviews

Name: Beer52
Rating: 4.57

4.6 Rating 5,072 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,072 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called beer52 today and after a bit of a wait I talked to Douglas who I found very helpful and friendly.He dealt with my query very well”

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Posted 4 years ago

“Sadly I had to cancel my Beer52 subscription today , the beers and snacks have been superb the information book has lots of interesting snippets and gives a great detailed description of each beer . we love our Belgium beers and through Beer 52 we have tried and enjoyed many new blends and breweries with excellent service with prompt delivery. The website is full of information and great offers , the reviews are posted by genuine Belgium beer drinkers and make good reading , it’s always helpful to read someone else’s views. Douglas was extremely helpful he is an asset to the company as he told me all about what offers were available to me if I stayed . He tried very hard . We will be back 🍻 .”

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Posted 4 years ago

“Cant get through on the phone line to cancel subscription but i sent an email and angus replied and cancelled my subscription for me with no problem at all.”

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Posted 4 years ago

“Delicious beers! We did have a minor issue with the delivery - we received the mixed selection when we’d only requested the light option. Angus was really helpful and quickly sorted us out with replacements etc next month. Cheers guys!”

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Posted 4 years ago

“Polite and *Cough Cough* Sorry that was friendly.”

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Posted 4 years ago

“Beer 52 is a great initiative and the beers are high quality. Unfortunately the price is too high for me to continue my subscription.”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“I've been able to sample a variety of beers from countries that I would never have been able to at a very good price. Delivery service as been excellent and prompt,able to track my order online .”

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Posted 4 years ago

“Spoke to Douglas who was helpful in guiding me through what I wanted.”

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Posted 4 years ago

“Thanks to Kirsty for sorting out my membership query and adding a few points to my tally!”

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Posted 4 years ago

“Lovely beer, lovely customer service (Kirsty), lovely little company!”

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Posted 4 years ago

“Had a great chat with Douglas today, was really helpful in changing round a subscription for me!!”

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Posted 4 years ago

“Good customer service, professional and good humour.”

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Posted 4 years ago

“Beer is not to my taste, but there is a very interesting range of flavours for anyone who would like to try something new, found a few interesting ones I quite liked”

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Posted 4 years ago

“A solid service, a little pricey for what you get, but the beer is pretty tasty I suggest moving away from Hermes as I have always had problems with them at some point Angus was very helpful in helping me!”

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Posted 4 years ago

“Very good customer service, friendly on the phone”

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Posted 4 years ago

“An interesting opportunity to taste a range of new & unusual beers. Sample selection not all to my taste, but that is the point of sampling to the make individual choices afterwards. Customer service Kirsty C was very helpful , a great Beer52 ambassador!”

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Posted 4 years ago

“Very helpful and efficient”

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Posted 4 years ago

“After a short delay in the queue, my query was answered very clearly and to my satisfaction. Thanks to Douglas for his friendly, knowledgable and helpful response.”

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Posted 4 years ago

“I rang up and spoke to kirsty, about pausing my beer 52 order for a little bit. She was extremely friendly and helpful and nothing was to much trouble. Amazing member of your team. Thank you :)”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,072 reviews