Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,064 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,064 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service (Douglas) was very friendly, helpful and efficient. He had a cool accent too.”

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Posted 4 years ago

“He was so friendly! Let you know of the offers without being pushy and making you feel guilty”

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Posted 4 years ago

“Very quick delivery. Customer advisor (Douglas) dealt with a query efficiently and was very helpful.”

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Posted 4 years ago

“Douglas was great to chat to! No problems and helpful. Cheers!!”

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Posted 4 years ago

“Friendly, helpful and non-pushy customer service (rep name: Douglas Munro)”

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Posted 4 years ago

“Dougles was very friendly and helpful over the phone.”

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Posted 4 years ago

“Spoke to Douglas to cancel my membership. He was pleasant, polite and not at all pushy. He understood my reasons for cancelling and was efficient. Great customer service !!”

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Posted 4 years ago

“Fast delivery, good customer service. Very understanding while cancelling.”

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Posted 4 years ago

“Great friendly customer service from Douglas.”

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Posted 4 years ago

“Called up to cancel my subscription, but the great Douglas made me an offer I couldn't refuse. He made me feel valued as a loyal customer of the last few months, was very courteous and I appreciated him sorting out a discounted deal for me on my subscription. Top work Douglas!”

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Posted 4 years ago

“Douglas was great and very helpful guiding me through my options!”

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Posted 4 years ago

“Great company with a great product and the magazine is ace”

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Posted 4 years ago

“Your customer service is excellent. Douglas was friendly and helpful and didn’t try to push me to stay. Thank you.”

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Posted 4 years ago

“Douglas was friendly and helpful and I didn't have to wait too long to get put through - only got half the washing up done - which was a bonus.”

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Posted 4 years ago

“‘Phoned to cancel my membership and had a conversation with Douglas and he gave me very clear guidance as to my options. He was informative but not pushy. All in all, like the beer, a refreshing experience from a sales person. Well done!”

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Posted 4 years ago

“Enjoyed the surprise selection. Excellent customer service.”

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Posted 4 years ago

“Douglas was very helpful. Thank you”

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Posted 4 years ago

“Douglas, thanks for all your help on the phone today, very polite and efficient service”

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Posted 4 years ago

“Great customer service - thank you Douglas!”

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Posted 4 years ago

“Customer service is pretty good now. Spoke to Douglas about cancelling my membership. He was helpful, informative and not at all pushy.”

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Posted 4 years ago

Beer52 is rated 4.6 based on 5,064 reviews