Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,055 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,055 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was a very cheerful chap and was very helpful”

Helpful Report

Posted 4 years ago

“Very good customer service from Douglas!”

Helpful Report

Posted 4 years ago

“Easy and straight forward”

Helpful Report

Posted 4 years ago

“Douglas was very efficient and professional in assisting me with my query.”

Helpful Report

Posted 4 years ago

“Good range of beers and customer service was extremely friendly and helpful and didn’t try to push anything as was unfortunately cancelling my subscription.”

Helpful Report

Posted 4 years ago

“Yep. All good beers. Great to try some unusual brews. Doug was very very helpful. Cheers”

Helpful Report

Posted 4 years ago

“Enjoyed the service for 18 months, I am moving on now to enjoy my local breweries. Douglas was very helpful just now on the phone giving me my options.”

Helpful Report

Posted 4 years ago

“Service was great advisors very helpful delivery prompt the beers was not for me though, best of luck and all the best”

Helpful Report

Posted 4 years ago

“Douglas was very efficient, helpful and informative.”

Helpful Report

Posted 4 years ago

“Great service! Amazing selection of beers and quick and easy delivery. Also had a great chat with Douglas from customer services that explained all the options for the query I had.”

Helpful Report

Posted 4 years ago

“Douglas a nice guy to talk to and undersatnding”

Helpful Report

Posted 4 years ago

“In my recent order the beers weren't to my taste so I decided to cancel but after some good customer service Douglas made me an offer to stay. The delivery & look of the packaging is excellent, hopefully the beers in my next delivery are good enough for me to stay as I do like the company.”

Helpful Report

Posted 4 years ago

“Friendly and professional service. Good value for money”

Helpful Report

Posted 4 years ago

“Douglas was very helpful with my request. His customer service was excellent.”

Helpful Report

Posted 4 years ago

“Can't fault Douglas at all - very friendly and pleasant to deal with. I only took a star off because I had to phone up to cancel. This should be something you allow customers to do through the website!”

Helpful Report

Posted 4 years ago

“Really great customer service from Douglas, couldn’t justify the expense at the moment”

Helpful Report

Posted 4 years ago

“Can't fault the customer service, and I love the way the company talks to you online and in person. Really lovely, chatty, friendly and calm (D Munro!). Just a shame I had to leave as I wanted more brown beer - I don't like hoppy IPA and wheat beers much. They can't do that (yet I hope) so until then, I remain in the wings...”

Helpful Report

Posted 4 years ago

“My request to leave was professionally dealt with by Douglas. It’s a shame no bottle can compete with a freshly pulled pint!”

Helpful Report

Posted 4 years ago

“The beers are alright but not quite value for money. Customer services are friendly but they really hate to see you go”

Helpful Report

Posted 4 years ago

“Good customer service”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,055 reviews