“Excellent dish washer. Super quiet đ great performance, no issues at all in two years. I am a happy customer, and I would buy another Beko appliance. Highly recommended.”
“My filthy experience with Beko and B&Q customer service name list I contacted and didn't solve problem; Asisipho, Olona,Atiyyah, Lisa,
B&Q peckham.dutymanager, Sandra
The Becko Oven which I purchased from B&Q store had safety issue was reported by Beko engineer. I made several contacts to both Beko and B&Q and explained the problem they told me it's a safe concern and have not use and will be replaced immediately. But till now the item hasn't been replaced and no action was taken!
Just I feel a filthy customer services should be not ignored nether by B&Q not Beko”
“I would give them a 0 star but it doesn't seem to be an option. The worst product and even worse customer service. I have been messed around for hours, they cancelled my appointment having confirmed it and the washing machine has destroyed my flooring after 2 faults in 2 years”
“Worst experience buying beko dishwasher and no proper response even behind hold a extended warranty from Sharaf DG
machine has fault that been coming again and agin repeatedly but their least bothered to fix it with permanent solution. DG Sharaf mentioned we are middle men we cannot support, beko mention go thru ur seller or you will be charged it directly with us, hence we are banged back and fro and still thr problem is not fixed and its only 3-4 months the machine was brought and hardly used for only one month that too after repairing it one time”
“Beko je postao DEBELO sranje i treba ga izbegavati u veliko krugu - Masina za ves Beko WRE 6511 posle 3god sva zardjala i ako se cuva - znaci KRSINA NE VIDJENA sto se tice kvaliteta lima i farbe”
“These ranges in my opinion went to market prior to being tested. After buying one, within the first month one of the boards had to be replaced then after close to three years, the ignitor went bad in the stove. I waited nearly a month continually hearing they would be in "the next day". Finally, they admitted they have no idea when they may be coming in so a full refund was issued as a bought an extended warranty. Stay away from this brand. In my opinion it is garbage.”
“Chad from customer service was very helpful when I tried to get my replacement fridge freezer from domestic and general he done everything to help a real credit patient and got my replacement sorted within the hour. I would recommend chad to anyone who needs help.”
“Although the 30" gas range looks amazing, the reliability leaves much to be desired. Within the first month I had a board go bad which was replaced. More recently, the ignitor failed, and the oven would not get past 100 degrees. Called PC Richard as I purchased an extended warranty. After being told for the past 3 weeks the part would be in any day, they finally admitted there is no ETA on that part and issued a full credit of the purchase price and taxes although the warranty is now considered satisfied. Steer clear of Beko products. I have read nothing but bad news about them.”
“This is one of the worst dishwashers I have ever used. The dishes come out dirty every time. I use high quality detergent and Finish, but itâs a waste of money and water. Spend a little more on another machine and save yourself the hassle and money reruning loads.”
“Beko dishwasher BDF1640DX stopped working after 1.5 years. Still under warranty but Beko has sent out repairman 3 times and after almost 2 months without a working dishwasher, it's still not fixed. I wouldn't ever buy anything BEKO again.”
“Booked an appointment for my washing machine under warranty. Waited 6 days for the day of appointment. Finally on the day of appointment after calling customer service multiple times. They said that the engineer can't find parking so we have to wait for 2 more weeks.”
“Last Friday I had a Beko engineer come to repair my washing machine and dishwasher. What a credit to your company Andrew is. He sent a message to let us know what time he would be here. Very quickly diagnosed what was wrong with the washing machine, he repaired it. The problem is now solved.
The dishwasher needed a new part which he promptly ordered and came today when he said he would. Job now completed and dishwasher working perfectly again.
Can I thank Andrew for his time and attention, and a very refreshing attitude.”
“Ref 175462074
Washing machine not fit for purpose.
Washing machine not fit for purpose.
I would give 0 stars if it was possible.
I purchased a washing machine back in November 23. I have had two different engineers out within the first few weeks as the machine began to leak. This time it is jumping from 14 minutes back to 18 minutes and a 28 minute wash too nearly an hour with the wash not even spinning off at the end of the cycle.
Apparently I have told via email today the my appliance is not plummed in properly and this is the cause (even though a qualified plummer fitted it, just not a beko one) and also machines often jump back and forth with timings? Well the last machine I had for 8 years didn't have this fault and it was sat in the same spot as this one currently is.
They also like to dictate when they will send an engineer without consulting you 1st.
I am still waiting for a call from their so called back office team.
Avoid buying BEKO at all costs, I will I had looked on here before I purchased from them. Worst appliance I have ever owned.”
“I am utterly dismayed by my experience with the BEKO B3T4823DW 8 kg Heat Pump Tumble Dryer. After only 18 months of regular use, this appliance broke down, rendering it completely useless. Despite the considerable investment expecting a durable and reliable product, it failed miserably in a short span which is unacceptable for any consumer.
Contacting BEKO customer service turned out to be an exercise in futility. The manufacturer showed a complete lack of accountability and responsibility. They refused to offer any assistance in repairs or compensation, essentially leaving me with a pricey paperweight. Their indifference to my situation was appalling, with representatives showing no empathy or willingness to resolve the issue.
I cannot overstate my disappointment. It is evident that the quality and customer service are not priorities for this company. I strongly advise potential buyers to consider other options where customer satisfaction and product reliability are actually valued. Save yourself the money and the headache; steer clear of BEKO!”
“New washing machine broke down after a few months. Had to wait two weeks for an engineer and then subsequent dealings with customer services difficult, unhelpful and frustrating. The engineer who visited was however very helpful.”
“Bought a Washing machine of them November last year. It was my first Beko product and have a horrible experience. It stopped working after 4 and a half months. Kept calling customer care, I have already registered the product, still asking for more details every time I ring them but never willing to help even after a whole month of phone calls and stuff. Doggy products and people, wonât recommend at all.”
“Fridge freezer only lasted 17 months, company not interested, wonât be buying anything Beko ever again. No customer care so goodbye. I would advise to buy elsewhere”
