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BETSY BOO'S BOUTIQUE Reviews

4.5 Rating 2,900 Reviews

87 %

of reviewers recommend BETSY BOO'S BOUTIQUE

Company Reviews

Product Reviews

4.5

Based on 2,900 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

$Read BETSY BOO\'S BOUTIQUE Reviews$

Visit Website

Phone:

3198462221

Email:

betsy@betsyboos.com

Location:

823 Eagleview Drive
FAIRFAX
52228

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BETSY BOO'S BOUTIQUE 5 star review on 29th May 2020

BETSY BOO'S BOUTIQUE 5 star review on 6th May 2020

BETSY BOO'S BOUTIQUE 5 star review on 4th May 2020

BETSY BOO'S BOUTIQUE 5 star review on 3rd September 2019

BETSY BOO'S BOUTIQUE 5 star review on 8th August 2019

BETSY BOO'S BOUTIQUE 1 star review on 1st August 2019

Spring Anderson

BETSY BOO'S BOUTIQUE 5 star review on 31st July 2019

19

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the outfits - too cute and fashionable. The dress I bought was bigger than expected and much longer - wish some of the maxi dresses were sold in petite length. Overall, good experience, shipping was acceptable and the merchandise arrived well wrapped with all items folded and wrapped in tissue. I will shop again.”

Posted 6 years ago

“I love my tee shirt dresses but the sun dresses are to short and the arm holes are to big”

Posted 6 years ago

“Love their style and how they put items together great ideas you are the best.”

Posted 6 years ago

“I really like the variety of clothing offered. The sets they put together are awesome. Im not real keen on the return policy regarding sale items.”

Posted 6 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

Thank you for your feedback. We are sorry to hear that you don't like our return policy regarding sale items. Actually, our return policy on Sale Rack items is very similar, if not better than other online boutiques. They also don't accept returns on sale items. We also clearly state on the Sales Rack page that "All Sales are Final on Sales Rack Items". We apologize if you didn't see this upon purchase of your items.

Posted 6 years ago

“Are the clothes brand new?”

Posted 6 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

Hi Kay, It doesn't look like you've purchased from us before, but yes, our clothes are brand new. We purchase our clothes from several different vendors with most of the items made in the USA. We are an small online boutique, not a large chain store or department store, located in Iowa. Hope that helps.

Posted 6 years ago

“Jacket fit, shirt was to big and not cute. I am however happy with jacket, scarf and earrings.”

Posted 6 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

Sorry to hear you were disappointed in your recent purchase. The top is supposed to be a loose fitting top and one of our best sellers. However, we want you to love your purchase. We have a 30 day return policy, if you would like to return the shirt. Please send our service department an email at customerservice@betsyboos.com and we'd be happy to help you with that. Thanks!

Posted 6 years ago

“I have recently ordered 3 different outfits from Betsy Boo. In the pictures online they look adorable, what I received was not quite what was pictured.. 2 of my purchases included cardigans, all size small, of which looked to be the exact same but different colors. But o e of the cardigans is way shorter than what was pictured and looks like it would fit my t year old :/ bummer.. The 3rd purchase was of what looked like a longer top (Was not described to be a "jumper") and what came was a really long "jumper"/dress. Is pretty, but a bit larger than a small, but not quite my style and not somwthing I would have ordered. However, absolutely live the jean jacket that came with the jumper. The top that came with the blue cardigan is a bit small and I may not be able to fit into it, but there were no papers with info on how to return to exchange for a different size. Everything I ordered was size small. All in all, cute outfits, but disappointed in sizing and descriptions. Not sure if I'll chance ordering any more from this sight or not.”

Posted 6 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

Rachel, We're not sure how to respond to your review. We try to be as descriptive in our products as we can. The description for what you purchased indicated "Harem Jumpsuit" in the product title and loose fitting in the description.As far as the cardigans go, they are fitted and typically worn open and not buttoned. We do want you to be happy with your purchase and have a 30-day return policy, which is found on every page of our website. Sorry if you missed that as well. Please reach out to customerservice@betsyboos.com if you need any help with your return/exchange. We'd be happy to help you!

Posted 6 years ago

“The outfit I purchased was cute. The skirt and shirt fit perfectly, however, the sweater is too small. I ordered a large, and the sweater has to be a small, even though marked large. I am very disappointed. I don't know whether I will purchase anything else.”

Posted 6 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

Annalee, We are sorry that you were disappointed in the fit of your sweater. The cardigan that was part of the set you ordered is a little more fitted and is typically worn open (not buttoned). However, we still want you to love your outfit. Did you reach out to customer service to see if you may have received a mislabeled cardigan? If you want, please do so, and if we have another large cardigan in stock we could do an exchange for you. Thanks for your feedback.

Posted 6 years ago

“Great service!”

Posted 6 years ago

“I have ordered several things Some fit great. Some run small. Disappointed with my last order- the shirt is so short!”

Posted 6 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

Sorry to hear about your latest order. We looked at your order and it doesn't look like you bought anything on sale, so any unworn, unwashed items can be returned for store credit, since you are still within the 30 days per our return policy. You can simply reach out to our customer service department and they can help you with that return, if you choose to do so. Please let us know if you have other concerns. We want you to love your items from BBB.

Posted 6 years ago

“New customer buying three shirts size 18. Colors were fantastic as were the pattern. Two shirts fit excellent. Received all three same day rolled up in a tiny plastic envelope with a sheet of tissue paper. The hang tag simple and circular with “Betsy Boo” logo. Third shirt was an immediate return, emailed for a return that very day with no response...the shirt is a moo moo down to the calf and when arms outa bat look. Not at all the shark bit as in the picture. Still sitting there in my car to drop at a charity. The other two shirts wash great, no pilling, cut is so nice. The fabrics is not too thin, just right.”

Posted 6 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

We're sorry to hear you were disappointed in one of the three shirts that you ordered from us. We try to be as descriptive as we can in our product descriptions and the shark bite tunic does mention "bat wing" sleeves. It doesn't look like we have an email from you regarding this, so if you would like to return the tunic, please feel free to reach out to customerservice@betsyboos.com and we can help you with that. We do want you to love all your BBB items!

Posted 6 years ago

“My shirt was to small that I ordered. I ordered the correct size but seemed smaller than usual.”

Posted 6 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

Kerri, We're sorry to see the shirt that you ordered didn't fit you as you expected. We looked at your order and it doesn't look like you bought anything on sale, so all the unworn, unwashed items can be returned for store credit, since you are still within the 30 days per our return policy. You can simply reach out to our customer service department at customerservice@betsyboos.com and they can help you with that return. Please let us know if you have other concerns. We're sure you'll be able to find something else you'll love!

Posted 6 years ago

“Love the outfits they put together but for the price you should get the WHOLE outfit not just the shirts & earrings”

Posted 6 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

It doesn't appear that you've ordered from us before, so we want to make sure you are aware of what our BBB Sets are. We put together outfits and offer some of those pieces together as a BBB Set. BBB Sets usually include 3-5 items, but we sell the individual pieces as well. We offer it that way because we have been told that not everyone needs another bag, or they may already have a similar shoe or jeans. A lot of people follow us of outfit ideas too. We are not a large chain store or department store, but a small business and therefore our prices are in-line with other boutiques. Based on this information we would kindly ask that you update your review of our business. Thanks!

Posted 6 years ago

“Cute clothes. I experience shrinking of many items after 1st washing. I would recommend buying 1 size bigger than you normally wear”

Posted 6 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

Thanks for your comment/feedback. We do recommend following the care instructions on the garments, as some of the items do need to be hand washed. If you are ever in doubt on size, please feel free to reach out to us at customerservice@betsyboos.com and we can help you with sizing.

Posted 6 years ago

“Quick delivery.”

Posted 6 years ago

“The clothes are nice. I bought three shirts/sweaters and two fit perfectly but the third was two sizes too small. I was going to send it back but you only have 10 days from the day they ship it out to get free shipping. I was out of town when it arrived so I missed it. I won't buy again. That is a little too strict for my busy life.”

Posted 6 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

We're sorry you missed the free return shipping deadline, but wanted to let you know that you do have 30 days to return your merchandise. In comparison to other online boutiques, our policy is actually much better than most, in that we do offer free shipping (both ways) and allow you to return merchandise for store credit up to 30 days.

Posted 6 years ago

“did not like quality of clothes I received”

Posted 6 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

We are very sorry to hear that your items didn't live up to your expectations. We are also curious as to why you thought the items you purchased weren't up to par as that shirt is one of our top sellers. Wondering if you had a defective top. It doesn't look like you bought anything on sale, so all the unworn, unwashed items can be returned for store credit, since you are still within the 30 days per our return policy. You can simply reach out to customerservice@betsyboos.com and they can help you with that return, if you choose to do so. Please let us know if you have other concerns.

Posted 6 years ago

“The quick delivery of my items. But not ok with the slow response when I tried to return items. Requested return label multiple times w no label.”

Posted 6 years ago

$Read BETSY BOO\'S BOUTIQUE Reviews$

Sorry you feel we are slow to respond. We looked at our records and we sent you a return label via email the day after you emailed us. (We emailed it on Dec 5). You may want to check your spam folder or junk email folder as it doesn't look like you used the label yet. We will resend you another one immediately via email and please reach out to us if you don't receive anything. We strive to meet our customers' needs as soon as we can.

Posted 6 years ago

“Some things are awesome, others not a good quality.”

Posted 6 years ago

“The outfit I ordered did not fit and would have liked a refund on my original payment. I have ordered before and returned things without having to do store credit.”

Posted 6 years ago

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BETSY BOO'S BOUTIQUE is rated 4.5 based on 2,900 reviews