BETSY BOO'S BOUTIQUE Reviews

4.5 Rating 2,900 Reviews
87 %
of reviewers recommend BETSY BOO'S BOUTIQUE
4.5
Based on 2,900 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read BETSY BOO\'S BOUTIQUE Reviews
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Phone:

3198462221

Email:

betsy@betsyboos.com

Location:

823 Eagleview Drive
FAIRFAX
52228

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BETSY BOO'S BOUTIQUE 5 star review on 29th May 2020
Sarah Keck
BETSY BOO'S BOUTIQUE 5 star review on 6th May 2020
Melanie Watts
BETSY BOO'S BOUTIQUE 5 star review on 4th May 2020
Anonymous
BETSY BOO'S BOUTIQUE 5 star review on 3rd September 2019
SHANNON KRAUSE
BETSY BOO'S BOUTIQUE 5 star review on 8th August 2019
Ilona S
BETSY BOO'S BOUTIQUE 1 star review on 1st August 2019
Spring Anderson
BETSY BOO'S BOUTIQUE 5 star review on 31st July 2019
Johnna Kirk
19
Anonymous
Anonymous  // 01/01/2019
My first two orders were amazing! Everything fit perfectly! Naturally I would feel comfortable ordering more. The next two pieces I didn't have the same luck. They didn't fit the same and the tanks that came with each shirt were extra short. My whole Betsy Boo experience has been ruined by the tiny tanks.
Helpful Report
Posted 7 years ago
Thank you for your review. We wanted to reach out and let you know that we did receive a wrong order of our popular nylon tanks and did not catch it right away. We are happy to send you a longer regular sized tank to replace the smaller incorrect version that you received. Please contact us at customerservice@betsyboos.com. Thanks!
Posted 7 years ago
My 1st review never posted. I was aware of the no $ refunded policy so not a surprise, BUT if you're going to have that policy, I wish you would allow customers to review the individual items so we have customer feedback on which items are "sizes way off," "shirt too thin," etc. My short sleeve denim "dress" was not a dress, returned 2 months ago for store credit, but really have no desire to order anything else.
Helpful Report
Posted 7 years ago
The outfit is very cute and stylish, however I was disappointed in the pants. They had no hem and were VERY long. About 8 inches too long. I am not petite at 5'5". Because they have no hem, I guess I'll just cut them to fit. I do wish though that having paid so much for this outfit it would have fit better/been better quality.
Helpful Report
Posted 7 years ago
Hi Stephanie! Thank you for your purchases. Yes...you had ordered Palazzo Pants, which are meant to have an unfinished hem and you do cut to the correct length on Palazzos. Sorry if you did not understand that when you placed your order. We promise that out other non-palazzo pants are hemmed. :) Thanks again for your business.
Posted 7 years ago
Your sizes are off. The small I received today actually looks like an XL. Could do better in sizing
Helpful Report
Posted 7 years ago
Hi Marilyn! Thank you for your order. I we showing that you ordered a large, not a small. Wondering if that is why it is larger than you expected? Although, as the product description states, that top does run large. We currently have a small available. If you would like to have a small- please contact us at customerservice@betsyboos.com and we would be happy to help you. Thank you!
Posted 7 years ago
I've ordered three BBB sets to date. As a repeat customer I do have a recommendation. The subject line of your emails often say VIP, but honestly they feel very ordinary when opened. Nothing exclusive about the content. Perhaps you should reward frequent shoppers with a multi-purchase program or at least a small discount on their next purchase. I would buy even more! Just some marketing feedback.
Helpful Report
Posted 7 years ago
Thanks for the feedback. We are actually in the middle of revamping the VIP program---look for more in the next couple months. :)
Posted 7 years ago
I ordered a shirt and it was too big so I returned it with a request to exchange for one size smaller. Instead of that, I received credit to my account and went to order the correct size and of course they are sold out. I am very disappointed.
Helpful Report
Posted 7 years ago
The service is great and letting you know your order is on the way was nice! Got my stuff and not is quality I thought it would be. One bracelet is to big, other one is cheap looking! I'm sure the clothes are nice!
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Posted 7 years ago
Here is the picture that says it all...what I ordered is not the same as what I received. I do like the shirt. I'm not going to return it but it isn't the light fun spring colors I was hoping for and I don't think I'll order anymore from this store.
BETSY BOO'S BOUTIQUE 3 star review on 20th March 2017
Helpful Report
Posted 7 years ago
Danielle... I am sorry to see that you are disappointed in the top you received. It is the same shirt...it is that the cut of the fabric shows more of the tan color than on the model. It does state in the product description that the stripes vary depending on the cute. You can see the mocha is in the product description title for that reason, and the mocha is on the sleeves and the picture taken of the back on our website. We are happy to see if we have another one with less mocha. Please message us at customerservice@betsyboos.com. Thank you!
Posted 7 years ago
Material and color not as pictured
Helpful Report
Posted 7 years ago
Hi Pam! We are sorry that you don't believe that the color/material are the same in the Coral & Mint Geo Blouse Set that you ordered. The material is stated in the product description; we just double checked and it is correctly described. And we feel that the mint and coral in this blouse are shown just as pictured....actually this blouse looks even better in person than the photo. Wondering if maybe you were send the wrong blouse, could you please verify with us at customerservice@betsyboos.com that you did in fact receive the correct items. We strive to please our great customers and want to make sure that you are too satisfied! Thank you!
Posted 7 years ago
I like the shirts and jewelry but the tank tops that go underneath are nothing like the pictures, which show them nice and long. These tanks are short. Was depressed to find this cuz now I have to find matching tanks that are long. But the shirts are nicely made and nice material.
Helpful Report
Posted 7 years ago
Hi Stacey! Thanks for your order! We are sorry that the tanks were not up to your liking. Which is somewhat surprising, as we have customer that just purchase our tanks. They do have quite a bit of stretch in them...so we hope that you did try them on. If you are still not satisfied...please contact us at customerserice@betsyboos.com. The good news is you can always purchase just the tops with out the tanks. :)
Posted 7 years ago
I ordered the Raglan sweatshirt, on sale. The stitching at the neck (the X) is very crooked, but since I ordered it on sale I can't return it. I looked to see if I could order another and there weren't any in my size left. I like it, but I learned to not purchase on sale unless I am 100% confident with the purchase. I'm also waiting for a pre-order and wonder what the quality will be...
Helpful Report
Posted 7 years ago
Danimarie... We are sorry to see you received a defective raglan. Since it is defective you should be able to return it, sale or not. Please contact us at customerservice@betsyboos.com on Monday and will will take care of this. Thank you for your business!
Posted 7 years ago
I purchased the "Dog Mom" ragland. The overall quality of the shirt was not what I expected. It is very thin and the size runs big. Not sure that I would be a return customer.
Helpful Report
Posted 7 years ago
Hi Lisa....Sorry to see you were unhappy. This was a best seller at BBB and you are the first that we heard from. We do offer returns if you are not happy. Feel free to contact customerservice@betsyboos.com for more info on the return. Thank you!
Posted 7 years ago
I recently ordered a few items that needed to be returned. Because BBB only offers a credit and not a refund, I was forced to purchase a few more items. Once again, I was not happy with the quality of fabric when the items were received. Instead of having to pay to have the items returned again and going through the process of getting a credit and trying to find more items, I chose to give the items to a charity. BBB doesn't offer much variety in the "plus sized" items. Most of the items I wanted to purchase don't come in XL. I am not a "plus" size but I have broad shoulders and DD chest, so a size 8/10 isn't going to cut it.
Helpful Report
Posted 7 years ago
Hi Samantha! We see that you have ordered from us several times in the last year and only returned one order. We're sorry to hear you were unhappy with your last order. We do offer free return shipping and will provide you with a return label as long as you contact Customer Service. We do offer several loose fit tunics and dolmans and have one of the largest plus size collections for online boutiques. Gift Cards are good for a year and we add new items daily. We include at least one (usually more) plus size sets each time we release new sets. If you ever need a measurement on an in stock item, just reach out to Customer Service and we'd be happy to provide that for you. Customer Service is always here to help you find items that may match your style and fit. You can reach Customer Service at CustomerService@BetsyBoos.com. We appreciate you business over the last year! Please let us know if there's anything we can do to make your next shopping experience better. Thanks!
Posted 7 years ago
like the concept of putting sets together. easy to order and check out. received my order timely. When I received my order I didn't care for the material and after one wear it already has a hole in it. not sure I'll order again....
Helpful Report
Posted 7 years ago
I like the shirt and earrings, but the tank top is made out of a more spandex material that rides up all day long. I'll just buy the shirts alone in the future, instead of the set.
Helpful Report
Posted 7 years ago
Over all I like the clothes , but wish I would have known the tank was sooo small. The picture led me to believe it was longer and not a one size fits all
Helpful Report
Posted 7 years ago
This is an excellent web site to purchase comfortable and sleek clothing attire. However, I ordered a size large. The shirt it self is comfortable and fits according to size chart but the sleeves on the shirt are more so for a medium or small shirt. The sleeves are tight and fitting while shirt is loose.
Helpful Report
Posted 7 years ago
For the amount of money for a shirt, tank top and scarf, I feel like I could of paid less at a department store.
Helpful Report
Posted 7 years ago
Keeping but won't order again. Super thin material but cute design
Helpful Report
Posted 7 years ago
I ordered a pair of boots and they seemed to be made some what cheaply. One boot has a high heel support and stitching.
Helpful Report
Posted 7 years ago
BETSY BOO'S BOUTIQUE is rated 4.5 based on 2,900 reviews